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Participant
Jul 27, 2022 12:39 AM UTC
Question

Random black frames in Premiere Pro

I am having an issue where random frames within my project will go black. In the middle of a clip anywhere from a few to sometimes almost 20 frames will just be black for some reason. There are often no effects or cuts in the places where this happens. This even persists when I export the project. If I go and edit that portion of the clip (i.e. speed change, color grading, adding an effect, etc.) it will sometimes fix it and the frames will come back. I have tried restarting Premiere, I have tried restarting my computer, I have tried reseting the preferences of Premiere, I have also tried rendering the sequence over and over. The frames are still gone when I render.

 

This problem seems to occur randomly and although I am usually able to work around it by just making random minor chages to the clip in question, it slows down my work flow considerably.

12 replies

Cinemozart
Participant
May 28, 2023 7:55 PM UTC

Hello, William

Although I am editor, I am no tech genius, what I'll tell you here is what helped me solve this issue. I do have to mention that I'm not sure if this is the correct way of solving it, yet it worked for me: 
Go to "File" - "Project Settings" - "General"
A new window will appear. Now on "Renderer" - Select "Mercury Engine Software Only".
Select "OK" and close the window. 
And it should work. 
I hope this helps! 



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Giddy_neighbors16E5
Participant
Aug 15, 2023 9:02 AM UTC

Hi Cinemozart, thank you for your suggestion. Unfortunately thsi resulte in ALL black frames. So I went back to the old setting. But it was a good try.

 

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Participant
Apr 12, 2023 3:55 PM UTC

Have you figured out how to fix it? I'm experiencing the same issue

 

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Participant
Mar 31, 2023 6:31 AM UTC

I am having the same issue and I'm wondering if it is related to my Macbook Air M1. I thought the Macbook would be powerful enough to run Premiere Pro without glitches but I'm guessing maybe not.

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Participant
Dec 26, 2022 9:43 PM UTC

Hi, I am having the same problem right now and this is the only post I've seen with the exact same problem

 

 

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Peru Bob
Community Expert
Community Expert
Dec 27, 2022 12:15 AM UTC
Kartika Rawat
Community Manager
Community Manager
Jul 28, 2022 12:06 PM UTC

Hi there!

Sorry about the issue. Can you provide your system details (OS, CPU, RAM, GPU)? Which device is used to record footage? 

Would you mind posting a screen recording of the issue?

 

Let us know. Happy to assist

Thanks,

Kartika

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Participant
Mar 31, 2023 7:19 AM UTC

Hi Kartika,

I will join @William25405750n8w5 in that. I'm using a Macbook Air M1, 8GB Ram. 

Here is a photo of the issue: 

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Participant
Mar 31, 2023 7:23 AM UTC

Also, I use a Sandisk Portable SSD (1TB) and a DODOCOOL USB/USB-C adapter

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Ann Bens
Community Expert
Community Expert
Jul 27, 2022 9:28 AM UTC