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nick_210426
Participant
January 10, 2022
Question

Random Zero Byte Files Appearing Next to Project Files?

  • January 10, 2022
  • 4 replies
  • 2461 views

Maybe someone here knows the answer to this. I recently upgraded to an M1 Max MacBook Pro and suddenly I am finding random zero byte files popping up next to all of my project files. I don't know if these are remnants of autosave files, cache files, or something else, but they continue to multiply and seem to be completely empty files. They do not go away after clearing my cache or restarting. I tried downgrading Premiere Pro as well and no luck. If I delete them, they reappear. Maybe some type of permissions issue, although I've given Premiere full disk access? Any ideas? 

 

FYI, I'm running Premiere Pro 22.1.2 on an M1 Max MacBook Pro and macOS 12.1 Monterey. Thanks for any help!

    This topic has been closed for replies.

    4 replies

    T
    Thomas22267600hbfo
    Participant
    October 25, 2022

    Having the same issue. I have to go in and clean them out on a regular basis.  

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    October 25, 2022

    Have you tried updating to v.23.0, Thomas? Are you also running an M1 MacBook Pro?

     

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    DJP2014
    DJP2014
    Inspiring
    April 8, 2022

    Having same issue on my new 14inch M1 Pro MacBook Pro!

    R
    RaeBae
    Participant
    March 3, 2022

    I'm also having the exact same issue. Anyone able to help us figure out what this is? Adobe?

      R
      RaeBae
      Participant
      April 13, 2022

      @Kevin-Monahan I've attached another screenshot here. Would appreciate any help. Thanks!

       

      N
      nick_210426Author
      Participant
      January 12, 2022

      To update, these rogue files seem to be popping up when I export still frames from a project into a folder as well.

      Kevin J. Monahan Jr.
      Kevin J. Monahan Jr.
      Legend
      April 8, 2022

      Hi DJP2014,

      Sorry about that. I have not seen that yet. Can you show us a screenshot? I hope we can help.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      N
      nick_210426Author
      Participant
      April 8, 2022

      Hi, there are screen caps attached to the first and third posts in this thread. Thanks for your help! 🙏

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