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Participant
October 9, 2024
Question

Re: P: Frame substitution attempt aborting error - .MXF Files

  • October 9, 2024
  • 2 replies
  • 199 views

I’ve seen many users mention that the Beta resolved this issue, but unfortunately, that hasn’t been the case for me. I’ve tried various solutions, including moving the MXF clip to a different source folder, restarting, and reinstalling both the standard and Beta versions of Premiere. I’ve also cleared my cache and attempted to transcode the file into a different format, but Adobe Encoder isn’t functioning either. I'm unsure of the root cause at this point. Given the subscription cost, I’m quite disappointed with these ongoing issues

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    2 replies

    jamieclarke
    Community Manager
    Community Manager
    October 16, 2024

    HI @defaultyn6378llkko7 - Checking in, any updates?

    jamieclarke
    Community Manager
    Community Manager
    October 10, 2024

    Hi @defaultyn6378llkko7 - Can you provide more information about your cpu specs?  What version and build of Premiere are you using?  Do you have the sony catalyst plugin or any plugins installed?  Have you tried holding down "shift" while opening premiere and clearing the media cache?  Where is your media located?