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Known Participant
Dec 10, 2024 5:39 PM UTC
Question

Re: Video footage imports without audio

Any update on this problem? I have the same problem, shot on Handycam, MOV files video/audio are in but there's no waveform on a couple of the clips. If there is any update on this problem it would help.

 

Branched from old thread by mod.

7 replies

reid_3125Author
Known Participant
Dec 12, 2024 6:27 PM UTC

If any one has experience with this it would greatly help.. Thanks. 

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Kevin J. Monahan Jr.
Legend
Dec 12, 2024 7:02 PM UTC

Can you upload a short sample of the footage? I can check it for you.

 

Thanks,
Kevin

 

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
reid_3125Author
Known Participant
Dec 12, 2024 8:25 PM UTC

The short sample has been sent via dropbox link.

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Kevin J. Monahan Jr.
Legend
Dec 10, 2024 7:16 PM UTC

Hey Reid,

I heard you are having trouble with a video file and Premiere Pro. This is a pretty old thread, but I may be able to help you. Can you upload a sample file to Google Drive or Dropbox? That way, I can inspect the file and verify if it will work on my system. You can PM me the URL to the file here if you want to keep the link private. I hope I can help you!

 

Thanks,

Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
reid_3125Author
Known Participant
Dec 11, 2024 1:05 AM UTC

Thank you for getting back to me in regards, The video file is losing its
audio tracks does not show waveform is completely mute. This has happened
with a couple of my projects now. I'm shooting just on a Handycam (MOV.) as
mentioned in the thread by the other person who was having the same issue.
Also, note I have gotten multiple errors notifications coming up in the
corners when importing footage to the timeline.

--
Reid Payne

[Personal information removed by moderator.]

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Peru Bob
Community Expert
Community Expert
Dec 11, 2024 1:52 AM UTC

Are you waiting long enough for the audio to conform?

I had that issue when I tried to use the clips before they were fully conformed at import.

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