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carlssone24046436
Participant
July 13, 2020
Answered

Really buggy project - Playback issue.

  • July 13, 2020
  • 2 replies
  • 1258 views

Hello, I'm wondering if one of you legends out there might be able to help me, please! 🙂

 

Intro:

 

This problem has been happening for the past few days but this evening I spent a while being passed around Adobe Support reps only for the chat to be ended before the issue was resolved.  I have a project that I'm working on that is the intro to about 40 videos - I need to get these finished for the client ASAP but they are all being delayed by the issue.

 

Problem Overview:

 

When I have this project open, Premiere Pro seems much slower than usual and takes a long time to respond to commands.  When I try to play the sequence back, it will not let me stop it - it just keeps playing and the PP window flashes back and forth.  Sometimes it will eventually stop later in the sequence, usually it will just keep playing for about three times.  Other times, it will keep playing until it crashes.   

What is really irritating is that the intro is nearly complete (I have attached progress this far [New Ox Intro_Final.mp4]), however, I would like to shift the timing of some elements to line up better with the backing track beat and would like to add in some sound effects, unfortunately, as you can imagine, editing a project when it is behaving like this is nigh on impossible.  

 

Loom video explaining the problem:  https://www.loom.com/share/bc2281d5a29147d7a7ef69a008c303e6

 

System specs: 

 

  • OS: I'm using a brand new installation of Windows 10 Business (OS Build: 19041.330) and I have done all pending updates.
  • Processor: Intel i7-8650U @ 1.90-2.11GHz
  • RAM: 16GB
  • 64-bit
  • Premiere Pro Version:  I am currently rolled back to 14.2 as that's what one of the Adobe Support Reps tried, however, I have been experiencing the exact same issue with the very latest version of Premiere Pro.

 

Project Details:

 

I tried to package the project for you but unfortunately, it is throwing up an error, so here's a link to the Premiere Pro project file in case that helps (it wouldn't let me upload): https://we.tl/t-TaoRTU8fy6

 

What I've tried:

 

  • Both the Adobe Support reps and I have tried rolling back PP, to no avail
  • Tried disabling hardware acceleration
  • Tried copying the sequence to a new project
  • Tried unplugging my secondary monitor
  • +More!

 

Worth noting:

 

  • The project and files are based on an external drive, however, I do 95% of all of my editing from this drive and have not ever experienced this error before.  
  • The project has a warp-stabilised clip that is in a nested sequence that has had speed/duration applied.
  • When this is occurring, my computer is nowhere near running at full capacity and I have very free additional programmes open.  With a normal project, I can have quite a lot more system load and nothing like these errors.

 

I hope I have given enough detail, I'd really appreciate any support that any of you could offer as I'm at my wits end with this!

 

Very many thanks in advance! 🙂 

 

Warm regards,

 

Carlsson

This topic has been closed for replies.
Correct answer Michael Grenadier

what happens if you disable the adjustments layer?  Any reason why you're not just applying the color correct directly to the clips rather than the adjustment layer?   I'd put the clip with the warpstabilizer in a new sequence and export it out and replace the clip with the effect with it.  Have you deleted the cache?  maybe create proxies for the mp4's?   The premiere proxy workflow is pretty solid.    

 

And here's an idea, rather than just playing, what happens if you mark and in and out and "play in to out?"

2 replies

samkhpak
samkhpak
Participating Frequently
July 14, 2020

I have the same problem with new update, I've done everything and even created new proxies and lower res + deleted cache and make sure there is enough space and memory, but still when i play back from time line i had heavy frame drop. Then when I click on the source monitor and then click on the program monitor it had a smooth play back but direclty from time line the playback is laggy. It's the fault of buggy software and another reason to use Avid. How can we connect to support in Adobe?

    M
    Michael GrenadierCorrect answer
    Legend
    July 13, 2020

    what happens if you disable the adjustments layer?  Any reason why you're not just applying the color correct directly to the clips rather than the adjustment layer?   I'd put the clip with the warpstabilizer in a new sequence and export it out and replace the clip with the effect with it.  Have you deleted the cache?  maybe create proxies for the mp4's?   The premiere proxy workflow is pretty solid.    

     

    And here's an idea, rather than just playing, what happens if you mark and in and out and "play in to out?"

    C
    carlssone24046436Author
    Participant
    July 14, 2020

    Morning @mgrenadier!

     

    Thank you so much!  I don't know why it hadn't occurred to me to export and import the warp stabilized clip - I'd just been trying 'render and replace'.  Your suggestion seems to have solved it and PP is now running very smoothly and fingers crossed, the issue is fixed.  I can't believe how much effect one short nested sequence could have on PP even when not playing!

     

    In answer to your other question about the adjustment layer, I don't know, force of habit really - in most of my videos, large portions of clips all need to share the same grade, so it's easier to create an adjustment layer and grade them all at once, it's not the case in this project but I've still done it out of habit!

     

    For your interest, yes, both Adobe Support reps tried clearing the cache and this didn't have any effect.

    I've often thought about incorporating proxies into my workflow - thanks for the reminder and I'll give it a try sometime soon.

     

    Thanks again for the help and have a great day!

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