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greggmonteith
Participant
July 24, 2021
Question

Red Giant Universe 4.0 not working - Premiere Pro 15.4

  • July 24, 2021
  • 12 replies
  • 25528 views

Hi all, 

 

Last week I noticed that my RG Universe was acting up, specifically in adding transitions. I used stock ones instead to finish a project and then upgraded to 4.0 yesterday. Now NOTHING works in the latest version of Premiere. They show up in the effects panel and I can drag them, but nothing actually gets added to a clip. Does anyone have a similar story, and have a successful outcome? Thanks in advance.

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    12 replies

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    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    July 26, 2021

    Hey Greg,

    It's a Red Giant issue. Update the application manager, then see if any of your plug-ins need to be updated. Please report back if this fixes your issue.

     

    Thank You,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    C
    Cloudyrooms Visuals
    Participant
    July 26, 2021

    my maxon manager says everything is up to date. ive tried uniinstalling and reinstalling and still nothing.

    R Neil Haugen
    R Neil Haugen
    Legend
    July 26, 2021

    Have you updated the Maxon installer? I had to get that updated then it showed the update for the rest of the suite.

     

    Neil

    Everyone's mileage always varies ...
    C
    Cloudyrooms Visuals
    Participant
    July 26, 2021

    having the same issue here!

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