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Participant
Jul 24, 2021 10:18 PM UTC
Question

Red Giant Universe 4.0 not working - Premiere Pro 15.4

Hi all, 

 

Last week I noticed that my RG Universe was acting up, specifically in adding transitions. I used stock ones instead to finish a project and then upgraded to 4.0 yesterday. Now NOTHING works in the latest version of Premiere. They show up in the effects panel and I can drag them, but nothing actually gets added to a clip. Does anyone have a similar story, and have a successful outcome? Thanks in advance.

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42 replies

Kevin J. Monahan Jr.
Legend
Jul 26, 2021 4:48 PM UTC

Hey Greg,

It's a Red Giant issue. Update the application manager, then see if any of your plug-ins need to be updated. Please report back if this fixes your issue.

 

Thank You,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Jul 26, 2021 4:49 PM UTC

my maxon manager says everything is up to date. ive tried uniinstalling and reinstalling and still nothing.

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R Neil Haugen
Legend
Jul 26, 2021 7:54 PM UTC

Have you updated the Maxon installer? I had to get that updated then it showed the update for the rest of the suite.

 

Neil

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Everyone's mileage always varies ...
Participant
Jul 26, 2021 4:30 PM UTC

having the same issue here!

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