red .r3d files not importing to Premiere Pro 25.1

Forum|Forum|1 year ago
December 12, 2024
1 reply
1820 views

Have had no problems importing and running .r3d files in Premiere Pro up until now. Suspect related to upgrade to v25.1.

Mac M1 2020

Premiere Pro 25.1

Both on existing projects that were created and ran fine under all pre-25.1 versions, and on attempt to import into new projectsl using standard protocol through Media Browser, I navigate to r3d files, or folders in which they are contained, and failure message:

"File format not supported."

Cannot figure out why.

Under Media Browser>Directory Viewes "RED" is checked and highlighted.

I re-downloaded both RED Cine-x pro and Red Apple workflow installer. still negative function.

Any advice?

This topic has been closed for replies.

Correct answer Kevin-Monahan

Try starting up Premiere Pro while pressing the Shift key. Choose to delete all the media cache from the Reset Options dialgo box. See if that helps, @ryanp16926081.

Cheers,
Kevin

Kevin-Monahan

Correct answer

Community Manager

Try starting up Premiere Pro while pressing the Shift key. Choose to delete all the media cache from the Reset Options dialgo box. See if that helps, @ryanp16926081.

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

R

ryanp16926081Author

Participant

Turns out the command to bring up RESET OPTIOMS dialog is Shift+Option. Clearing the media cache worked! Thank you.

Kevin-Monahan

Community Manager

Awesome. Any key should work, though. Sorry for the hassle!

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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