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sebrame
Inspiring
December 7, 2017
Answered

Red/white checkerboard is back

  • December 7, 2017
  • 2 replies
  • 1355 views

Looks like this issue has returned with 2018.

Troubleshooting errors related to clips displayed as red and white checkerboard with old projects that use Lumetri effec…

Built a large number of Lumetri Effects using a downloaded set of LUT's, and they are causing the red/white checkerboard problem again. I can disable the LUT's used in the Lumetri Panel, and the problem goes away. Anyone else seeing this?

With CUDA processing on, it's simply a black screen, but when I turn CUDA off, I get the red/white checkerboard.

Asus P6X58D Premium

Core i7 950

24GB RAM

nVidia GeForce GTX 770 4GB (388.31)

Windows 10 Home 64bit

System Drive(OS, Projects) - Crucial SSD 275GB

2nd Drive(Pagefile, Media Cache) - SSD 150GB

Media Drive - Internal 2 Disk RAID0(onboard RAID controller) - 1TB

Adobe CC 2018

    This topic has been closed for replies.
    Correct answer Rameez_Khan

    Hey sebrame,

    This is weird!

    I'd file a bug for it and give as much info to the engineering as possible. Please use this link to file a bug report: Bug Report Form

    That would be appreciated.

    Rameez

    2 replies

    Rameez_Khan
    Rameez_KhanCorrect answer
    Legend
    January 29, 2018

    Hey sebrame,

    This is weird!

    I'd file a bug for it and give as much info to the engineering as possible. Please use this link to file a bug report: Bug Report Form

    That would be appreciated.

    Rameez

    R Neil Haugen
    R Neil Haugen
    Legend
    December 7, 2017

    Trying to restate this for clarity of the operations used: you have a set of downloaded LUTs, and you used them placed in a Lumetri panel either Basic or Creative tab with other settings to create a preset stored for use. That correct?

    Which version of PrPro did you build these presets?

    Who made the LUTs? Have you checked with them on compatibility with PrPro 2018?

    Neil

    Everyone's mileage always varies ...
    S
    sebrameAuthor
    Inspiring
    December 7, 2017

    Correct, I used the LUT on the Creative tab.

    Version 12.0.0 Build 224

    Got them from Lutify.me. I'm checking with them now about compatibility.

    Funny thing is, I've been using them for a couple of weeks now without issue. Then today when playing the timeline I suddenly get a black screen on on clip, and those after it are black as well, though the clips before still display correctly. I've recreated the Lumetri settings on each clip, and they are working fine now. Before I started rebuilding the effects, I tried deleting the Media Cache and database files, trashed preferences, deleted all renders, all the normal troubleshooting efforts, but still got the black, and when the CUDA processing is turned off - checkerboard. Guess I'll just have to see how long these newly created Lumetri setting hold.

    R Neil Haugen
    R Neil Haugen
    Legend
    December 7, 2017

    Maddening, huh? Well, from your list of steps, you seem to have some experience in dealing with PrPro's little joys we get now and then ...

    Neil

    Everyone's mileage always varies ...
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