Skip to main content
T
Thimeradh
Known Participant
December 2, 2020
Answered

Refuses to export according to settings

  • December 2, 2020
  • 3 replies
  • 3075 views

I need to export 405x720 9:16 for Spotify Canvas.

Export setting changes to 404 and I even if I try to change the export dimensions manually it changes back to 404. I can export in 404 or 406 but not 405???? How do I solve this?

This topic has been closed for replies.
Correct answer Ann Bens

Odd numbers are not supported.

Best is to choose a number that can be divide by 4. So 404 is the way to go for H.264

 

If you still want 405 export to prores and convert with Handbrake.

3 replies

D
default37nxgadtmdwy
Participant
July 13, 2021

Annoying but easy workaround following on from Ann Bens point, double the standard 720p resolution and it works fine.

810x1440. All even numbers and spotify is happy with it.

T
ThimeradhAuthor
Known Participant
December 2, 2020

Mp4 export that's the proglem. Mpeg, no problem. I need Mp4 for Spotify...

Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
December 2, 2020

Odd numbers are not supported.

Best is to choose a number that can be divide by 4. So 404 is the way to go for H.264

 

If you still want 405 export to prores and convert with Handbrake.

T
ThimeradhAuthor
Known Participant
December 2, 2020

Spotify ONLY accepts 9:16. 405x720 the correct dimensions for it... I've tried higher resolution aswell. Same problem.

Averdahl
Community Expert
AverdahlCommunity Expert
Community Expert
December 2, 2020

Spotify ONLY accepts 9:16. 405x720 the correct dimensions for it...

 

As Ann says, odd numbers are not suported by the H.264 codec in any encoding app. Spotify seems more precise about the height were they say "At least 720px tall" while they say nothing about the width. Kind of misleading when they in the same specs says "Vertical 9:16 ratio". So while 405x720 is mathematically 100% correct in reproducing 9:16 404x720 or 406x720 is not so far from 100% either.

 

Have you tried to upload a file with the size 404x720 or 406x720? What happened when you did?

 

Spotify specs:

Vertical 9:16 ratio
At least 720px tall
3-8 seconds long
An MP4 or JPG file

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices