Skip to main content
W
William A5E62
Participating Frequently
March 30, 2022
Frage

relinked projects taking hours to launch

  • March 30, 2022
  • 4 Antworten
  • 1139 Ansichten

company recently installed a new video server connected to workstations by fiber (800-900MBS up and down) Migrated all files over to the new server, knew we would have to re-link projects to the new location(s) Was surprised how long it took PP to get to the "missing files..." dialouge, For some projects it took almost 72 hours. Once all projects were relinked (a week of work) operation seemed normal, although occasionally a project would fail to retain the re-links and have to be manually re-linked again on launch. Recently been having problems with projects that used proxies. The re-link for the clips stuck, but after sitting on the opening project progress bar, stalled towards the end of the process, the "missing" proxie files would pop up with their old server address. Is it necessary to detach/attach the proxies from their new locations to make the re-link stick? Is there a way to check that the objects are properly linked in PP? Would seem if an operator can see the clip/graphic/audio it must be properly linked to the project, is there anything more than hiting "save" on a project to make current links over-ride original links? This is seriously slowing down our workflow, any thoughts?

Dieses Thema wurde für Antworten geschlossen.

4 Antworten

W
William A5E62Autor
Participating Frequently
April 1, 2022

I've pretty much given up on getting the offending proxie folder to load on launch, willing to put up with decreased performance (we're shooting in 4K, delivering in HD) but I can't seem to find any way to remove the link to the folder running at project launch. I've tried detaching and deleting the proxies, but same result. I think this gets into the realm of code writing, but I've got to believe there must be a list some where that contains the location addresses for the projects clips. Any thoughts?

R Neil Haugen
R Neil Haugen
Legend
April 1, 2022

You deleted the proxies but it still wants to find them on next launch?

 

That sounds like there's an issue with the project database ... maybe try deleting ALL cache files, and reboot. Relaunch Premiere and let it rebuild the cache ... in your case, probably overnight ...

 

Neil

Everyone's mileage always varies ...
W
William A5E62Autor
Participating Frequently
April 1, 2022

Actualy already tried cleaning, then ticking the "Delete All media cache files from the system", no joy in either case.

I'm pinning my hopes now on using Project Managment to consolidate the needed timelines into a new project. Hopefully whatever errant bit of code that's plauging me won't get copied over into the new project. These are all video lessons that are in the final stages of client review, so (hopefully) no wholesale changes will be needed. 

Joost van der Hoeven
Community Expert
Joost van der HoevenCommunity Expert
Community Expert
March 31, 2022

Can you please share your system info? Like OS and version, CPU, RAM, GPU vRAM, Pr version? Type/brand of server. Conection over smb, nfs? Thanks.

FAQ: What information should I provide when asking a question on this forum?
https://community.adobe.com/t5/premiere-pro-discussions/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027

W
William A5E62Autor
Participating Frequently
April 1, 2022

Per questions about the system: three matching workstations, Microsoft 10 latest version, 11th Gen Intel(R) Core(TM) i9-11900K processors, 128 GB RAM, NVIDIA GeForce RTX 3080 with 12GB vRAM, latest version of PP. Not sure of the brand of server (ITs not in the office yet to ask) connected by fiber to a 10gig switch that feeds the three workstations. AJA system test returns 920MBS write and 990 MBS read.

Latest attempt was to detach the offending proxies in the project, delete the proxies folder on the server, create new proxies. Same result; 2 to 2 1/2 hours to open with that one proxie folder (one of a dozen Proxie folders) still showing the previous server address for location. Beginning to think it's a conflict in the original clips folder (One of a dozen) Once I get the project open again I'm going to unlink and re-link those clips and see if if makes a difference.

W
William A5E62Autor
Participating Frequently
March 31, 2022

I've traced the problem to a folder of proxies for one of the camera clip folders. Same folder of proxie clips comes up with the old server address in any of the five projects that used the camera clips. Waiting for PP to present the "missing files" dialouge (2 1/2 hours) then pointing to their new address on the new server, opening the project, editing, saving, closing the project, exact same response next time we try to launch the project(s). Have tried cleaning/deleting media cache, no change. Have dedatched the offending proxies, no change. Have tried detaching and re-attaching the proxies, no change. Any other ideas out there?

R Neil Haugen
R Neil Haugen
Legend
March 31, 2022

I've seen a couple people with folders that PrPro wouldn't solidly link to post here. They changed the folder name, then relaunched Premiere, THEN linked to the folder ... and it worked. Weird, but give it a try. What have you to waste but another three or four hours?

 

(Sheesh ... such a pain!)

 

Neil

Everyone's mileage always varies ...
Christian.Z
Community Expert
Christian.ZCommunity Expert
Community Expert
March 30, 2022

well, if you have a lot of footage on that server, this is kind of expected, as PP will have to scourge through all the files

W
William A5E62Autor
Participating Frequently
March 30, 2022

It is a larger server, but other re-linked projects open normally. I just can't figure out what's not "sticking" after the projects are re-linked in the few older projects. Frustratingly an editor will wait and hour for the "missing files" dialouge, re-link to the new server address (in the most recent case it's the proxies folder that goes off line) then be sure to save after editing, but the next day the same folder goes off line again.

 

Christian.Z
Community Expert
Christian.ZCommunity Expert
Community Expert
March 30, 2022

I dont really know which server you have, but if loading workspaces the drrive letter changes, you might be in for a bumpy ride...

Allgemeine NutzungsbedingungenAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices