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SONER
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November 28, 2022
Question

Rendered areas in my timeline disappear after a while

  • November 28, 2022
  • 40 replies
  • 2296 views

Rendered areas in my timeline disappear after a while. It turns red or yellow. I just started experiencing this. My computer is M1 Max 32C 32 Ram 1 TB SSD 16" Macbook Pro. The footages I use are Sony A7IV 4K 25fps 4:2:2 10 bit XAVC S codec 140mbps

40 replies

Legend
January 6, 2023

and have you tried "render and replace?"  You can always go in and change your edit if you need to...

Inspiring
January 6, 2023

I had initally been rendering to a single drive SSD, but that had exactly the same problems.   I guess I can dig out another Thunderbolt drive and try that.

Legend
January 6, 2023

My understanding is that software raids are less dependable than hardware raids, bwdik.  strongly suggest you try rendering to a non raid to see if that solves the problem.  If it does, then we can try and figure out what's going on...

Inspiring
January 6, 2023

Just this very moment, I spent 20 mins rendering the entire film - all green, fully rendered.   Save All, then Quit.   Without doing a single other thing, I immediately reopened the same project, and 1300 previews have disappeared and need rendering. 

Inspiring
January 6, 2023

RAID is a Thunderbay4 SoftRAID, formatted MacOS Journaled.   Permissions are set to be ignored on the RAID.   Both Previews folders have lots of render files, as expected, and there's 20TB free on the RAID.

Legend
January 5, 2023

I'm wondering if the issue is the external raid...    Can you check to see if the preview files are actually still on the raid?  They should exist in the folder you've set up in your project settings scratch disk...  Also, you might double check that the permissions for that folder are correct...  How is the raid formatted?    Maybe, as a troubleshooting step, try changing the scratch disk for video previews to the internal raid see if that solves the problem.  

Inspiring
January 5, 2023

All media and renders are on an external RAID.   All Previews are ProRes Proxy.

Kevin J. Monahan Jr.
Legend
January 5, 2023

Sorry. Are video preview files on an external drive? A NAS? Any details on the disk you render to? If nothing is unusual, try changing the video preview codec to ProRes 422. Any change? 

 

Hopefully, I can get the product team to weigh in.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Legend
January 5, 2023

what about trying render and replace as a workaround...  

Inspiring
January 5, 2023

Moved the entire Production to a Mac Studio, rendered everything, and a day later most of the renders have disappeared.   So it's not architecture based.