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Participant
September 13, 2023
Question

Rendered preview not loading after saving.

  • September 13, 2023
  • 1 reply
  • 368 views

I've been working on a project for a while. If I save it and come back to it a couple of days later, all of the preview files load just fine but if I wait a week, none of the preview files will load. I have to render it out all over again. I have limited time to work on this so having to wait for everything to render is eating up my time to work on my project. Does anyone have any idea what could be causing this?

 

Don't know if this helps but I have several After Effects projects loaded on the timeline.

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
September 14, 2023

Hi @defaultx4uaxq5wrg9x,

I read your message. I have another user having the same issue. Can you give us more details? What is the codec for your preview files? Anything unusual about where they are stored or are they on an internal drive? Let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
September 15, 2023

I'm using ProRes 422HQ. My preview files are stored on an internal M.2 SSD.

 

I did think of something that may have caused it. I have a program that cleans up temp files. I'm thinking that it may be deleting them. I will double check. 

Kevin J. Monahan Jr.
Community Manager
Community Manager
September 15, 2023

Yes, @defaultx4uaxq5wrg9x, please let me know. I have a difficult time reproducing the issue here.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio