Rendering error in Premiere pro

Hello Community,

I've been facing an issue for a while now, and I've tried everything but can't seem to solve it.

Here at the company, there are two computers experiencing the same problem.

When I want to render a timeline to get a better preview of the video, I select the portion I want to render, then go to Sequence > Render in to out. Premiere starts rendering, but it doesn't finish. It only renders a small portion and then closes, as if it has completed the entire render.

I've reached out to Adobe support, but I haven't been able to resolve this issue yet.

I've tried updating, rolling back to older versions, clearing the cache, reset the preferences and various other troubleshooting steps that didn't work. I initially thought it might be just a problem on my end, but another user is experiencing the same issue.

The information about computer is as follows:

• RAM: 32GB
• Processor: Intel Core i5-10400F CPU 2.90GHz
• Operating System: Windows 11 Pro 64-bit
• Graphics Card: NVIDIA GeForce GTX 1050 Ti

Version Premiere Pro v 24.1

I've attached a video demonstrating the problem.

Has anyone encountered this before?

Thank you!