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Participant
Aug 7, 2017 2:14 PM UTC
Question

Running out of memory when exporting from Premiere or Encoder

Specs

OSX El Capitan 10.11.6

MacBook Pro (Retina, 15-inch, Mid 2014

2.5GHz Intel Core i7

16GB 1600MHz DDR3 RAM

500GB Flash System Drive

Intel Iris Pro 1536 MB & NVIDIA GeForce GT 750M

Premiere CC 2017.1.2 v 11 (The latest)

I think I may lose my mind if I can't sort this out. I've been trying for 8 hours to render a 45 sec video. I have 15 still images with a Transform Effect on each. Basically a Ken Burns slide show with a "Dip to White" transition between each. Admittedly the images are large-ish (3000 - 5000px, JPGs), but the thing that is totally driving me crazy is that yesterday I queued up 6 variations of a very similar sequence in the same project, on the same hard drive, with the same images, the same effects, and the same sequence and export settings, and I had no troubles at all, while I simultaneously used Chrome and Word. I haven't updated anything or changed my system configuration in any way since yesterday. Today all of the sequences are crashing at approximately 12%.

I have trawled the forums and tried EVERYTHING.

Every time I export this sequence, either through Premiere or Media Encoder, it goes very slowly, the available RAM drops to 1GB, and then the exporter stops at about 12%. It will either give me a dialog which says " Your system has run out of application memory", or it will stop responding and I have to Force Quit, or it will just stop exporting and sit quietly doing nothing.

These are the things I've tried:

  • Quitting all other open programs
  • Project managing the sequence to create a new project that only has the files used in this particular sequence, and re-exporting from the new project
  • Exporting from and to two different external hard drives and my system drive
  • Clearing the Media Cache on Premiere and Media Encoder
  • Changing the scratch disks
  • Making an extra 100GB available on my system drive
  • Using Memory Clean after sending the sequence to Media Encoder
  • Updating my CUDA Drivers
  • Changing the Renderer from CUDA, to OpenGL, to Software only, both in Premiere and Media Encoder
  • Turning off "Automatic Graphics Switching" in the "Energy Saver" System Preferences Pane
  • Disconnecting from the internet
  • Removing the image that was there at 12%
  • Deleting my settings folder and turning off Settings Sync so that Premiere starts with default settings
  • Restarting my computer at least 6 times
  • Crying softly and disbelievingly

UPDATE I also tried upgrading to MacOS Sierra 10.12.6. No luck.

Does anyone have any further suggestions?

2 replies

Participant
May 29, 2025 2:31 PM UTC

bro I have the exact same problem. Been doing this for atleast 10+ hours, any fix for it?

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Adobe Employee
May 30, 2025 12:43 PM UTC

Hi there,

 

We're sorry to hear about this. We can get this checked. Let us know the system specs (OS, CPU, GPU & RAM) & about the complexity of your sequence (type of media used & effects applied). We're here to help, just need more info.

 

Thanks,

Sumeet

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