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Participant
August 7, 2017
Question

Running out of memory when exporting from Premiere or Encoder

  • August 7, 2017
  • 1 reply
  • 1261 views
Specs

OSX El Capitan 10.11.6

MacBook Pro (Retina, 15-inch, Mid 2014

2.5GHz Intel Core i7

16GB 1600MHz DDR3 RAM

500GB Flash System Drive

Intel Iris Pro 1536 MB & NVIDIA GeForce GT 750M

Premiere CC 2017.1.2 v 11 (The latest)

I think I may lose my mind if I can't sort this out. I've been trying for 8 hours to render a 45 sec video. I have 15 still images with a Transform Effect on each. Basically a Ken Burns slide show with a "Dip to White" transition between each. Admittedly the images are large-ish (3000 - 5000px, JPGs), but the thing that is totally driving me crazy is that yesterday I queued up 6 variations of a very similar sequence in the same project, on the same hard drive, with the same images, the same effects, and the same sequence and export settings, and I had no troubles at all, while I simultaneously used Chrome and Word. I haven't updated anything or changed my system configuration in any way since yesterday. Today all of the sequences are crashing at approximately 12%.

I have trawled the forums and tried EVERYTHING.

Every time I export this sequence, either through Premiere or Media Encoder, it goes very slowly, the available RAM drops to 1GB, and then the exporter stops at about 12%. It will either give me a dialog which says " Your system has run out of application memory", or it will stop responding and I have to Force Quit, or it will just stop exporting and sit quietly doing nothing.

These are the things I've tried:

  • Quitting all other open programs
  • Project managing the sequence to create a new project that only has the files used in this particular sequence, and re-exporting from the new project
  • Exporting from and to two different external hard drives and my system drive
  • Clearing the Media Cache on Premiere and Media Encoder
  • Changing the scratch disks
  • Making an extra 100GB available on my system drive
  • Using Memory Clean after sending the sequence to Media Encoder
  • Updating my CUDA Drivers
  • Changing the Renderer from CUDA, to OpenGL, to Software only, both in Premiere and Media Encoder
  • Turning off "Automatic Graphics Switching" in the "Energy Saver" System Preferences Pane
  • Disconnecting from the internet
  • Removing the image that was there at 12%
  • Deleting my settings folder and turning off Settings Sync so that Premiere starts with default settings
  • Restarting my computer at least 6 times
  • Crying softly and disbelievingly

UPDATE I also tried upgrading to MacOS Sierra 10.12.6. No luck.

Does anyone have any further suggestions?

1 reply

Participant
May 29, 2025

bro I have the exact same problem. Been doing this for atleast 10+ hours, any fix for it?

Community Manager
May 30, 2025

Hi there,

 

We're sorry to hear about this. We can get this checked. Let us know the system specs (OS, CPU, GPU & RAM) & about the complexity of your sequence (type of media used & effects applied). We're here to help, just need more info.

 

Thanks,

Sumeet