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Known Participant
July 30, 2019
Question

Save issues and Auto Save not working at all

  • July 30, 2019
  • 1 reply
  • 579 views

I'm not new to being frustrated by the random crashes from premiere, but ever since I updated to 13 I have been having MAJOR issues with auto save. This combined with unstable performance has cost me HOURS of work in the past few months.

Today I was two hours into a project, got a random crash and lost all progress. Throughout the two hours I was manually saving periodically and assumed my autosave function was working as well. When I reopened the project none of my progress was present, at this point I went to look for an auto save file which was also not present, didn't even have the normal auto save folder.

I checked my preferences and sure enough they were set to save every 15 min. If I could charge Adobe for the hours I lose to poor performance and bugs I'd be rich. This is ridiculous.

If you are upgrading to 13.4.1 BEWARE. Saving and auto saving is not functioning properly.

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    1 reply

    Legend
    July 31, 2019

    I had this issue for a short while when updating to 13.1.3. It went away after restarting my computer. Resetting your preferences is also an option if it persists.