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realdoodaf
realdoodaf
Participant
May 5, 2021
Answered

Saved guides have disappeared

  • May 5, 2021
  • 1 reply
  • 1639 views

I had around 15-20 different sets of guide templates and I've just discovered that they have all vanished. My saved workspace settings also disappeared a few days ago.  Premiere Pro was updated today to 15.1.0 (it's set to update automatically) but I assumed preferences would be saved. I am signed in to my Adobe Creative Cloud account. 

 

Has anyone else had this problem, and does anyone have a fix? Thanks

This topic has been closed for replies.
Correct answer gerikp

I'm on a Mac but I think if you are on a PC you can figure it out. But I found my Guide Templates were stored in a document in my documents folder: ~/User/Documents/Adobe/Premiere Pro/15.0/Profile-(username)/Installed Guides.guides

 

Every time Premiere Pro updates it creates a new folder in your "~/User/Documents/Adobe/Premiere Pro/" and keeps your previous setting and preferences in there in folders such as 15.0, 14.0, 13.0...

 

If you go back a version, in my case the 14.0 folder and find the "Installed Guides.guides" document and then copy and replace it into your current version folder and then open Premiere Pro perhaps you will find your templates restored?  I did a quick test and it worked for me. Hopefully, it will for you, but I can't guarantee.

1 reply

gerikp
Community Expert
gerikpCommunity ExpertCorrect answer
Community Expert
May 7, 2021

I'm on a Mac but I think if you are on a PC you can figure it out. But I found my Guide Templates were stored in a document in my documents folder: ~/User/Documents/Adobe/Premiere Pro/15.0/Profile-(username)/Installed Guides.guides

 

Every time Premiere Pro updates it creates a new folder in your "~/User/Documents/Adobe/Premiere Pro/" and keeps your previous setting and preferences in there in folders such as 15.0, 14.0, 13.0...

 

If you go back a version, in my case the 14.0 folder and find the "Installed Guides.guides" document and then copy and replace it into your current version folder and then open Premiere Pro perhaps you will find your templates restored?  I did a quick test and it worked for me. Hopefully, it will for you, but I can't guarantee.

realdoodaf
realdoodafAuthor
Participant
May 15, 2021

Thank you for that detailed info. I'm on a Mac as well, and have found that folder. The Installed Guides.guides file is dated 5 May so that would fit with it having created a blank version following an update then (and it coincides with the date i posted here) but I don't seem to have any earlier versions. I will investigate further, but that's a useful place to start - thanks. Seems a bit daft that the updates overwrite a user's settings, though!

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