Saved video won't play

Forum|Forum|8 years ago
December 6, 2017
2 replies
961 views

I created a 4k video, processed it but when I tried to watch what I had created, it won't play. All I get is a black screen. On the timeline I can the length of the video, so I'm quite confidant it was processed correctly. Does anyone have any ideas?

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Correct answer AroundTokyo

Not seeing anything that jumps out at me. Could you cut a few seconds of this and put it linked in a Dropbox?

Neil

Thanks for all the help everyone. Today I deleted Premiere and reinstalled it, and I tried saving again. It worked fine. Sorry to have put everyone to so much bother. Another problem was created by this, but I'll start another thread about it rather than continuing here. Once again, many thanks.

R

RobShultz

Community Expert

Ypu may want to import the video in to Premiere and see if it plays within Premiere. The video may not be compatible with your player.

R Neil Haugen

Legend

By processing, what do you mean? Watching it within PrPro, or did you export the file out of PrPro and try to watch it on another video player?

If within PrPro, what steps have you done and/or effects used?

If it's an export problem, what settings did you use for the export, and what player did you try to play the file in?

Neil

Everyone's mileage always varies ...

A

AroundTokyoAuthor

Participant

Sorry for the lack of correct information and terminology.

The file was exported just as a 4k file. Once the export from PrPro had finished I wanted to see what I had made, but it won't play. As I'm a beginner with this, nothing special had been done to it.

Ann Bens

Community Expert

Post screenshot of export settings with left tab to output with an image.

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