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Participant
Apr 2, 2014 10:32 PM UTC
Answered

Scratch disks are write protected or unavailable?

Premier Pro on a MAC.

Error code:

Scratch disks are write protected or unavailable. To open this project,, the scratch disks will be set to your Documents folder. Would you like to continue?

I don't know what to do, i've googled this issue and can't find any solutions.

/ Andreas

    Javid5FD8Correct answer
    Participant
    Apr 15, 2022 5:31 AM UTC

    Hi All,

     

     I was going crazy with this issue bc nothing worked for me (trashing prefs etc).  What did work, though, was giving Prem 22 'Full Disk Access'. 

     

    System pref > Security and Privacy > Privacy

     

    Click 'Full Disk Access' and make sure your premiere is checked.

     

    I reopened Premiere with the same project file that was previously unusable, and wallah, opened normally, everything linked!

     

    I hope this helps someone. 

     

     

    65 replies

    Javid5FD8Correct answer
    Participant
    Apr 15, 2022 5:31 AM UTC

    Hi All,

     

     I was going crazy with this issue bc nothing worked for me (trashing prefs etc).  What did work, though, was giving Prem 22 'Full Disk Access'. 

     

    System pref > Security and Privacy > Privacy

     

    Click 'Full Disk Access' and make sure your premiere is checked.

     

    I reopened Premiere with the same project file that was previously unusable, and wallah, opened normally, everything linked!

     

    I hope this helps someone. 

     

     

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    Participant
    Apr 22, 2022 1:08 AM UTC

    This solution worked for me. Thank you!!

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    Participant
    Feb 7, 2022 3:56 AM UTC

    I tried all possible solutions but this one worked for me

    for Win

    Goto settings - virus & threat protection - ransomware protection - Allow an app throght Controlled folder access - add Adobe premier from add  button and done

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    Participant
    Nov 20, 2022 6:18 PM UTC

    Thanks a lot, you're a life saver!

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    katiew16030301
    Participant
    Apr 8, 2021 1:44 PM UTC

    Hi, 

    So I tried every solution that everyone gave, but it didn't work for me. But when I went in to check the "read and write" permissions I noticed that my disk was full. After making some room on the hard drive and resbooting my computer, I opened Premiere up again and it worked. So, if you are like me and tried everything listed here already make sure that you go ahead and also check the storage of your disk! 

     

    Happy Editing!

    Katie

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    brydenlando
    Participant
    Jul 16, 2021 8:33 PM UTC

    Katie, you're a legend, wish I could hug you right now!

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    eddie1995
    Participant
    Mar 13, 2018 4:35 PM UTC

    I used disk doctor in utility disk to scan my external drive, some errors were found and fixed.  the problem was solved.

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    Participant
    Dec 15, 2019 9:38 PM UTC

    This did it for me. Thanks!!!

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    Participant
    Dec 17, 2016 11:49 PM UTC

    Dominique.Few thanks!

    Problem on Mac solved with removing the "/" from file name/project title.

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    Participant
    Nov 25, 2016 10:45 AM UTC

    Check your file name - I removed the "/" from my file name/project title and magic happened.

    After almost throwing my mac out the window. Such a simple fix.

    Hope it helps

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    eutenhoduvidas
    Participant
    Nov 30, 2016 11:48 AM UTC

    Thanks. Problem solved.

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    Participant
    Jun 3, 2016 5:07 PM UTC

    I had the same issue on my work PC. I was rendering a project and somewhere near the end of rendering the computer freaked out and it seemed as though I had lost hours of work and tons of footage. I ended up just restarting the computer but when I tried to reopen the project I got the error that the drive was write protected....etc. etc.

    Called IT and we worked on it for a few (minutes, hours, days, who knows) but it didn't work and we were left scratching our heads. We tried to give the drive all permissions, tried to make sure it was shared appropriately, did everything under the sun other than summon it back from the dead.

    I finally tried to go deep into the drive and went into the tools section of the drive and had it do some error-checking and there were some errors that needed to be fixed! HALLELUJAH that was all that needed to be done, all is right with the world again. The sun is shining, water is blue again, flowers were blooming and I can get back to work and stop lollygagging in the forums.

    Hope this helps someone.

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    Participating Frequently
    Feb 6, 2015 6:56 PM UTC

    This is what helped me. It was a permissions issue on my Mac.

    In PP (CC 2014), I went to file > project settings > scratch disks.

    Since there are 5 options, make sure that you have "read and write" permissions properly set on the folders that you have designated there.

    For instance, for the "Captured Video" path, let's say your designated folder is set to Users/You/Documents/Adobe/Premiere Pro/8.0.

    I went in Finder to the parent Adobe folder (Users/You/Documents/Adobe), right-clicked the folder and selected Get Info.

    After unlocked the lock on the bottom right, I made sure that for the permissions at the bottom, the user "everyone" was "read only", but ALL of the others were "read and write".

    Then I clicked the little gear and hit "Apply to enclosed items" and confirmed.

    This resolved it for me.

    hope it helps someone!

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    Participating Frequently
    Feb 7, 2015 1:57 PM UTC

    Your absolutely right fallingscalesmedia.

    The only this is that every time you do a repair permissions your system removes that permission. So you have to re-enable it.

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    Participant
    Jun 8, 2014 5:05 PM UTC

    I just found this: Re: Pre Pro Scratch disk write protected or unavailable???? : Adobe Premiere Pro

    Hold down the option key, click the Premiere Pro icon and let the program start until the menu comes up. This will delete the preference files. It should work like a charm after.

    Please let me know if works.

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    ohmypro
    Known Participant
    Dec 8, 2014 3:36 PM UTC

    I had the same problem, and your solution worked for me.  Thanks so much!

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    Participant
    Jun 8, 2014 4:58 PM UTC

    I have exactly the same problem. It happened when I updated to Mavericks.

    Now all my old projects (created before the update)  get this message at the beginning.

    When I click yes then the project opens but I need to reconnect all media. This is a real pain since I have about 10  quite complicated projects on the external hard drive and I just can't afford to waste time reconnecting all media and fiddling with it.

    Any project created after the update works just fine, only the ones from before the update give me the error.

    I've tried virtually everything under the sun. If anyone came across the solution please please post.

    I'll keep you updated on how I get on.

    Andreas you might find this useful: Adobe Premier Pro Scratch Disk is Write Protected or Unavailable | Arcturus Productions

    Apparently helped a lot of people.

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