Skip to main content
Participant
October 5, 2024
Question

Scratchy Video Playback Issue in Premiere Pro Even After GFX Card Change

  • October 5, 2024
  • 1 reply
  • 458 views

Hello Adobe Community,

I’ve been facing an issue for the past few days where the video playback in Premiere Pro is scratchy or stuttering. I’ve already tried switching to a new graphics card, but the problem persists.

Here’s what I’ve done so far:

  • Changed the GFX card
  • Updated Premiere Pro to the latest version
  • Cleared cache files

Despite these efforts, the playback remains choppy. Any advice on how to resolve this would be greatly appreciated!

Thank you!

This topic has been closed for replies.

1 reply

Christian.Z
Community Expert
Community Expert
October 5, 2024

Please provide detailed specs of your system, including your storage configuration as well as your OS and version of Premiere

 

Can you please provide us with the original footage file info, sequence settings and export settings?

Participant
October 6, 2024

Processor: AMD Ryzen 7 3700x *-Core Processor 3.60 GHZ
RAM: 32 GB
GFX Card: NVIDIA GeForce GTX 1660 Supper
OS: Windows 11 Pro 23H2
Adobe Premiere Pro: Version 24.6.1

Video Type: MPEG Movie
Image Size: 3840 x 2160
Frame Rate: 23.976
Source Audio Format: 48000 Hz - 24-bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Pixel Aspect Ratio: 1.0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None
Video Codec Type: MP4/MOV H.264 4:2:0 
 
Sequence setting: Screenshot attached