Skip to main content
D
Divayos
Participant
January 23, 2025
Question

Search not Working when Importing Files Premiere Pro

  • January 23, 2025
  • 1 reply
  • 960 views

Hello. I searched everywhere in this forum but I never found a solution about this :

On Premiere, and only on Premiere Pro, when I want to import some files (with Files > Import or Ctrl+I), windows search opens, but whatever I type on search bar, it shows nothing. Same for every other folder of my computer.

I tried everything, even resetting search / indexing functions on windows 10 and it changed nothing. And when I use the search function directly on windows or even on Photoshop when importing files, it works without issues. I tried in the exact same folders and it works perfectly, but not in Premiere Pro. So... can someone help me about this ?

My windows 10 is up to date, and I use last version of both Photoshop and Premiere and it still doesn't work on Premiere (even in previous versions), while it stills works fine on Photoshop 😕😕

Thank you

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    January 23, 2025

    Hello @Divayos,

    Thanks for the post and welcome to the forum. I tried the same on my computer, but could not reproduce the error.

     

    Hi Commmunity,

    Are any of you experiencing the same issue? Let me know.

     

    I hope we can assist you soon with this issue. Sorry for the problem.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      D
      DivayosAuthor
      Participant
      January 24, 2025

      Thank you for your answer. To be more precise, I did some manipulations and found out that only my main hard drive (C), which is a SSD, is concerned. When I search files on my second hard drive (D), an old HDD, it works, even by copying a folder from my SSD to my HDD.

      But it makes no sense because as I said, my indexing function works completely normal on windows and even in Photoshop, I can use the search function in every disk, so I can't figure out why it happens only into Premiere Pro, while the two softwares have the same permissions... and why only on my main drive 😕😕

        caroline_edits
        Community Manager
        caroline_editsCommunity Manager
        Community Manager
        January 24, 2025

        Thanks for updating us! If you have Premiere Pro closed, try launching it by right-clicking to select "Run as Administrator." Does that help? I think you're on the right track looking into permissions settings.

         

        Let us know,

        Caroline

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices