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Participant
June 3, 2022
Question

Sequence playback is grainy/ gridded - Premier Pro, all video resolutions

  • June 3, 2022
  • 1 reply
  • 927 views

Hi everyone! I am at my wits end trying to figure out what is going on with the sequence playback. The problem started after I updated from version 14 to the newest one, and an hour with Adobe chat got me absolutely nowhere. 

 

Before the update Premire pro played back files without any issues at all, from low res to 4k. Now, ALL file sizes and resolutions have the odd grid pattern seen in the attached image. the grid pattern moves around/ is inconsistent. I tried reverting to the oldest version I could, 15, and it didn't fix it. Sigh. So so frustrated since it was working perfectly before the update. 

 

I tried messing around in sequence settings and with full res playback, and no combination of settings made it go away. Updated GPU drivers from the nvidia website, and running the creative/ non-gaming driver, too. Changing playback resolution helped a little for some clips (going from full to 1/2), but for most it is no improvement or marginal at best. 

 

System: Windows PC (windows 10). Nvidia 2070 SUPER graphics. 32 g RAM. 

 

Thank you for any ideas you have!!!

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1 reply

R Neil Haugen
Legend
June 3, 2022

That's a GPU or driver issue. Try a couple different drivers, and ... if you can ... try a different GPU.

 

Neil

Everyone's mileage always varies ...
Participant
June 3, 2022

Thank you for the ideas Neil! The problem does not occur when I have the renderer set to "Software only". Happens in both GPU acceleration modes. should I try going back to an older GPU driver? I unfortunately have no way to try out a different GPU in this machine, but I will see if it happens in my new laptop that has the 3060ti 8gig. 

R Neil Haugen
Legend
June 3, 2022

"Software only" skips the GPU totally. So ... yea, there's an issue with that GPU. Either the driver ... or ... sigh.

 

Yes, roll back to a previous Studio driver. And do a "clean install" where it removes ALL GPU drivers/files.

 

Neil

Everyone's mileage always varies ...