Severe Lag / Very Poor Performance With Premiere Pro on High-Spec Machine

Hi @James Jackson TX,

Thanks for the post, and glad you are back on track.

I suspect you might have slightly overlapping panels in your custom layout. If panels overlap, you can experience severe playback issues similar to what you have shown us. In a custom workspace spanning multiple monitors, I recommend carefully rearranging the panels to ensure that panels are not overlapping or interfering with each other (maybe leave a little space near the edge of the monitors to test). If panels overlap even by a single pixel, it can cause such disruptions. That could be why resetting the workspace into a single monitor helped your issue.

The other potential issue could be related to your NVIDIA GPU. People have been reporting trouble with the latest driver, so if you've experienced anomalies since then, that could also be an issue. Rolling back to a previous version can work.

If you believe you are experiencing unexpected behavior related to the GPU driver, we suggest you reinstall the previous driver. Specifically, install the Studio driver, version 551.23. You can find this via:

1. Nvidia.com

2. Select Drivers from the top menu bar.

3. Click the Beta and Older Drivers link.

4. From the "Recommended / Beta" popup menu, choose Studio Driver

5. Choose your Nvidia product, operating system, and language. 

After clicking Search, download and install version 551.23. 

Try these things and report back. I am sorry for the frustration here. I hope we can help you.

Thank You,

Kevin

>Could the issue be related to Premiere Pro getting confused by the multiple display resolutions?

It's possible, but I hesitate to speculate; Instead, I've asked Support to reach out, with display-related troubleshooting suggestions. 

If 1. deadlines are looming, and 2. PPro 23.x works great on the same system where 24.x crawls, then yes, rolling back until you've completed the deadline work sounds appropriate. 🙂 [Happily, different major versions of PPro can coexist on the same system.] After that, the answers to these diagnostic questions would be useful. 

Confirming: You're seeing similar performance for all timelines/projects, not just this one, right? 

Do the performance issues go away, if you:

• switch to one monitor? 
• If you have any Transmit devices enabled...do the performance issues go away, if you turn off transmit?
• Do the performance problems go away, if you disable the .mogrts / text layers in your sequence? 
  

Look carefully at your multi-monitor setup: Do you have any PPro windows that span monitors? In the past, this has been reported to cause slowness. 

In your video, it's striking that the slowness is program monitor only, and that the Source monitor and text panel seem to chug along just fine. 

No, I'm using QuickTime ProRes, rendered at 480p.

Are your proxies also H.264?

Thank you for the rapid reply. I had not done any major editing in a few months, so I'm unsure what changes to the OS or Premire Pro have happened since then. I considered rolling back to v 23, but I wanted to see if the community had anything to offer first. I am already using some of the new features in 24 (better transcription, AI audio enhancement) and I would hate to give that up or risk breaking the project file, if that makes sense. Of course, I'll roll back to 23 if that is the best solution.