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Participant
December 12, 2018
Question

Sign in loop while launching Premiere Pro cc 2019

  • December 12, 2018
  • 2 replies
  • 544 views

When I tried opening the program this morning, it asked me to sign in again which I did and then it kept trying to open but fails to do so. A white Adobe window keeps flashing while it's stuck loading (without really loading)

I try to close the window but the whole program shuts down.

I have tried then to sign out of creative cloud and sign back in. Then, uninstalled and reinstalled the program, even installed a previous version to see if it would help.

Nothing has.

Message was edited by: Moderator

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2 replies

Kevin-Monahan
Community Manager
Community Manager
January 18, 2019

Free of this issue, RayG? Let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Shivangi_Gupta
Community Manager
Community Manager
December 12, 2018

Hi rayg,

Sorry for your issue. I understand you are getting a sign-in loop when you are trying to open Premiere Pro. Please check this article and let us know if it helps: Adobe Creative Cloud signs you out or asks you to sign in repeatedly

Thanks,

Shivangi

mauriciojordy
Participant
January 29, 2019

Doesn´t work for me.