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Tymon
Tymon
Participant
December 17, 2018
Question

Since the Dec. 10th update, Premiere will not open. Error message: "Premiere Pro could not find any capable video play modules"

  • December 17, 2018
  • 2 replies
  • 557 views

I tried following the steps on this page:  Error "Premiere Pro could not find any capable video play modules" | Startup - but theses solutions did not work.

Anyone have any ideas on how to correct this error?

Thanks!

    This topic has been closed for replies.

    2 replies

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    January 7, 2019

    Tymon,

    Try rolling back to 13.0.1.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    December 17, 2018

    Mac or Windows, and exactly which version?

    Brand and model of video card, and did you update from the vendor site as it says at the link you posted?

    Do you have ONE video card, or two (such as is fairly common in a laptop)?

      Tymon
      TymonAuthor
      Participant
      December 17, 2018

      Windows 10 Home, Version 1809, OS build 17763.194

      Nvidia GTX 1070, driver version 417.35. Single video card. I made sure the driver was updated from the Nvidia link in the above page, and also verified via the Nvidia software on my laptop.

      Laptop is a PowerSpec 1510.

      Thanks very much!

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      December 18, 2018

      OK... last idea is to try earlier nvidia drivers, since the latest is not always the best

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