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John34495747l9tu
Inspiring
January 19, 2024
Question

Slow application?

  • January 19, 2024
  • 2 replies
  • 535 views

Hi all

 

Not sure if it is due to the most recent update of PrP but when I finish editing something and click the export button, it doesnt switch to that monitor and just has me stuck in the edit tab. I always have to restart the entire application just to export something. I know it is not my computer either as specs are as followed: 64GB RAM, RTX 2070 Super Graphics Card, AMD Ryzen 7 3800 XT CPU.

 

I find it to be so laggy and unresponsive sometimes even with creating captions or trying to do regular tasks. Any solutions or fixes? My extensions that I have are "Arrow" and "Watchtower" from the knights of the editing table, Premiere Composer, AtomX and MotionBro v3.2.1

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2 replies

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
January 19, 2024

Is it still lagging with the plugins disabled?

    J
    John34495747l9tuAuthor
    Inspiring
    January 19, 2024

    how can I disable all plugins at once?

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    January 20, 2024

    Hi @John34495747l9tu,

    Thanks for the question. Press Shift at launch to get the Reset Options dialog box. From there you can disable plug-ins to test. See if that works for you.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    January 19, 2024

    Delete the Media Cache and Media Cache files:
    https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

    If that doesn't work, try resetting the preferences:
    https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

    If that doesn't work, try resetting the Workspaces:
    Reset a workspace
    Reset the current workspace to return to its original, saved layout of panels.
    1. Do one of the following:
    • Click the Workspace menu icon and select Reset to Saved Layout.
    • Choose Window > Workspace > Reset to Saved Layout.
    from here:
    https://helpx.adobe.com/premiere-pro/using/workspaces.html

    If that doesn't work, try Preferences > Audio Hardware and set Input to None.

    If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

    If that doesn't work, try creating a new project and import the old one into it.

    J
    John34495747l9tuAuthor
    Inspiring
    January 21, 2024

    Yeah I ended up doing all of that and still no luck for me

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