Skip to main content
mattp99674675
Participant
August 27, 2017
Question

Sony FS5 MXF files 'generic error'

  • August 27, 2017
  • 2 replies
  • 640 views

I'm trying to import Sony FS5 MXF files into my Premiere Pro project but i get keep receiving a generic error and i am unable to import the files.

I'm running Premiere cc 2017 1.2

Can someone please suggest a workflow.

    This topic has been closed for replies.

    2 replies

    Legend
    August 27, 2017

    For additional explanation, see Steps 2c, h and i below.

    Unofficial Premiere Pro Troubleshooting Guide

    Ann Bens
    Community Expert
    Community Expert
    August 27, 2017

    I assume you have done the obvious:

    copy entire card and ingest via Media Browser,

    clear media cache,

    Rename top folder?

    Can you upload a short clip.