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spicesilo
spicesilo
Participant
February 21, 2022
Question

Sorry, a serious error has occurred that requires Adobe Premiere Pro CC to shut down..

  • February 21, 2022
  • 2 replies
  • 645 views

Hello all, my project file encountered an error and the rainbow spinner showed up. I forced quit and the title message pops up. Now each time I try to open any project file, it just hangs with the spinner until I do the force quit thing and the same message pops up. 

 

The only way for me to open my project files is to open a new project and then open the project file. But in doing so, all my saved workspaces go out of whack and I have to move them back to their original position.

 

How do I solve this issue? I am editing on a Mac.

 

Thanks

 

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
February 22, 2022
quote

 

 But in doing so, all my saved workspaces go out of whack and I have to move them back to their original position.


By @spicesilo

 

There is a setting in preferences to import the workspaces when you import a project.

spicesilo
spicesiloAuthor
Participant
February 22, 2022

The workspaces do open up but the alignment is off. I work with dual timelines one stacked above the other but when I open the project, the lower timeline is empty. Every other panel on the workspace layout is exactly the same other than the timeline issue.

 

 

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
February 22, 2022

What version of Premiere Pro?

Were the projects created in an earlier version?

spicesilo
spicesiloAuthor
Participant
February 22, 2022

What version of Premiere Pro?

I am using Premiere Pro verion 22.2

 

Were the projects created in an earlier version?

Yes they were. They were created on version 15.4.1

 

I've been editing the projects for a while with no problems. Then one day the system crashed and the error keeps popping up ever since.

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
February 22, 2022
quote

Were the projects created in an earlier version?

Yes they were. They were created on version 15.4.1


By @spicesilo

 

That may be why you are having this issue.

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