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Achmed Al-Tamimi
Participant
August 26, 2020
Question

Sound and mouse problems after entering premiere pro 2020, HELP!

  • August 26, 2020
  • 1 reply
  • 146 views

After entering Premiere pro 2020 sound cuts off (youtube) and my mouse begins to move slowly. Only in Premiere pro, photoshop works fine 

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1 reply

S
Adobe Employee
Sumeet_Kumar_Choubey
Adobe Employee
August 28, 2020

Hi Achmed Al-Tamimi,

 

Sorry to hear about this. Have you tried resetting app preferences to isolate any preference corruption issue that might be causing the app to misbehave? Let us know, we're here to help.

 

Thanks,

Sumeet

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