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miag54801945
Participant
Apr 7, 2020 3:49 PM UTC
Question

Sound cutting out in my exported video

On Premiere pro my video is fine with working audio however after my export has finished the video only plays a portion of its audio and the rest is muted. I have checked my timeline and none of the audio is muted and in the export settings, both video and audio are ticked. I have exported my video twice and the same thing keeps happening! If someone has any advice or reasons why this is happening it would be greatly appreciated. 

 

Thank you!

30 replies

Participant
Jul 23, 2025 7:07 PM UTC

If you're using external plugins for audio track effects, make sure your licenses are updated. I couldn't for the life of me figure out what was going on until I moved everything to an unedited track and exported everything, then no audio dropout. 

 

Demo mode on certain plugins don't watermark, they just cut out every 10 seconds. May not be the same problem/solution for everyone, but worth looking into if you're experiencing these issues.

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Ishan Y
Inspiring
Jul 23, 2025 8:29 PM UTC

I'm glad to hear that you found a solution to the problem. Thanks for sharing it here. 

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Participant
Oct 26, 2024 1:41 AM UTC

I have no clue how this works but i just extended the audio (i was using a song) and then put cut it back to how i originaly had the audio and this seemed to work, please let me know if this worked for anyone else

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Participant
Aug 10, 2024 1:17 AM UTC

 Not sure if this is the same problem everyone else is having, but out of the blue a video clip I had been editing with lost a portion of the audio in the timeline only when I exported. It worked fine in previous exports, but something changed.  Clip main audio was left channel in track one. I found that if I went to where the audio was dropping out, cut the clip and change the audio channel to right channel and kept everything else the same, it worked. I have never in my life seen anything like this and I've been editing for about 20 years. I cleared the cache through premiere, I manually cleared the cache in my file explorer, I copy pasted the sequence into a new sequence in a new project, I did everything I could think of to make it work and the only thing that worked was changing the channel on the part of the audio that is cutting out. Hope this helps. 

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Ishan Y
Inspiring
Aug 31, 2024 8:58 AM UTC

This must be frustrating! Do you see this issue with a specific file type? Please let me know if you're seeing this issue frequently. 

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Participant
Mar 15, 2023 10:24 PM UTC

March 3rd 2023, My fix was to Ctrl+A (copy everything) make a new sequence and paste it there, Took 10 seconds and didnt lose any work.

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Participating Frequently
Jul 7, 2024 10:21 PM UTC

The only issue with this method is that you'll lose any volume keyframes that you've set (at least on mine).

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Peru Bob
Community Expert
Community Expert
Jul 7, 2024 10:58 PM UTC
quote

The only issue with this method is that you'll lose any volume keyframes that you've set (at least on mine).


By @matt9969966

 

Try copying the clip and pasting attributes to the clip in the new project.

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Jarrod Taylor
Participating Frequently
Mar 6, 2023 6:13 AM UTC

Ok so finally after awhile experimenting I have found a solution that has worked for myself. The clip that your having issues with the Audio on the timeline lock the Video, delete that part of the Audio and grab just the Audio from that clip and drop it under the clip and hopefully this will work for you. This issue definitely needs to be fixed after all these years. 

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Inspiring
Feb 28, 2023 10:25 AM UTC

End of Feb 2023 and still having this issue. Had to export my audio and then bring it back into the video for it to work.

 

Do Adobe even bother to look at these threads to see issues going on with their software?

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Participating Frequently
Jul 7, 2024 10:23 PM UTC

This didn't work for me :'( The exported audio still had the same gaps.

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Participant
Feb 1, 2023 11:29 PM UTC

Suuuuuper late to the party but I have to contribute because I just spent hours trying to fix this. If you lock the audio track that keeps cutting out before you export, it will solve the problem. Don't know why it works but it does.

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Christian.Z
Community Expert
Community Expert
Jan 14, 2023 8:31 AM UTC

Have you tried resetting preferences and/or reseting your workspace?
Reset your preferences by holding shift+alt (or option) when you launch Premiere

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Known Participant
Jan 14, 2023 12:48 PM UTC

It has been doing this across multiple computers in my home across multiple years now.  Its on Adobe at third point.   The only quick workaround is to export audio first, put the new audio track on the timeline and mute all other audio tracks,  then export the whole thing.  

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Inspiring
Jan 9, 2023 7:17 AM UTC

January 2023. When is Adobe going to fix this major bug?

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Participant
Jan 14, 2023 8:14 AM UTC

I'm using a high ens pc so their should be no issues, but I have this problem and the solution I figured out for me was at first I just put it in a new sequence but that didn't work so I put it in a new sequence but I unselected prefer maximum bit rate I kept Maximum render quality in the sequence settings. but I turned off the maximum bit rate which is to the best of my knowledge the audio quality. I unselected this then export it and the audi was fine. It is a real shame, tho that even with the highest level tech this feature cannot be taken advantage of. This was supposed to be the setting, that literally gets every ounce of quality out of the render yet it ends up loseing most of it...

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Known Participant
Oct 5, 2022 7:33 PM UTC

More than 2 years later, I am still dealing with this issue on a regular basis.  I don't trust my exports anymore, I have to watch them fully through before uploading to youtube which is the usual place I do a last watch before publishing. 

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