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Roger5C34
Participant
February 23, 2021
Question

Sound is good in original fil, but bad after importing to Adobe Premiere

  • February 23, 2021
  • 5 replies
  • 1352 views

Quick question. I have imported a properly recorded MP4 to Adobe Premiere. I filmed an interview situation at a construction site. There is some background noise of the site as well as of some cars driving by. But actually that is ok in the original mp4, since i used a proper mic. and I don't want to get rid of those background noises. 

 

If I import the video Adobe Premiere, the voice of the person interviewed is still ok, but the background noise starts to sound very metallic or underwater like. So really unnatural.   Can anybody help? 

 

I have recently get an error message by adobe that there is a missing nvidia driver and that i have to install that. is my sound problem occuring because of that missing driver?  

    This topic has been closed for replies.

    5 replies

    C
    Coronastern
    Participating Frequently
    January 11, 2023

    I have exactly the same problem with my fiels from OBS. 
    Weirdly enough the first file I imported is absolutly fine, but the second one has the same issue but with my voice. Everything sounds metallic and pretty nasty. Interestingly after rendering, everything seems fine and back to normal. This might be an issue with preparing the soundlines directly after importing. I will run some tests with rendering a few minutes and see how it works ... I really thought my mic has an issue. The issue isn't resolved by just making a new project cause as far as I observed, premier won't "sample" the audio again like when it does with the first import. Maybe something with the cache data?

    Jeff Bugbee
    Community Expert
    Jeff BugbeeCommunity Expert
    Community Expert
    February 23, 2021

    Could your camera have inadvertently recorded multiple audio tracks? Or do you only have one audio track on your timeline?

    R
    Roger5C34Author
    Participant
    February 23, 2021

    Hello Jeff 

    i have only one audio track on my timeline. i tried it with two different cameras, a Sony Alpha 6400 and a Canon EOS 90D.   Problem occured with both. 

    Richard van den Boogaard
    Community Expert
    Richard van den BoogaardCommunity Expert
    Community Expert
    February 23, 2021

    Are you able to post a screen shot of the error you're getting?

     

    Thanks.

    R
    Roger5C34Author
    Participant
    February 23, 2021

    Hello Richard

     

    Thanks for your reply. Here is a screenshot in German. It basically says "Nvidia Grid M10-1B" is not a supported driver.

    Jeff Bugbee
    Community Expert
    Jeff BugbeeCommunity Expert
    Community Expert
    February 23, 2021

    This looks like be an onboard GPU. These tend to be underpowered and not work well with Premiere.

     

    What are your system specs?

    B
    basil1891
    Inspiring
    February 23, 2021

    Check if  Preferences > Audio Hardware > Default Input  is set to  "No Input"

    Make sure there is no mismatch between source file and timeline audio settings, like 48 vs 44 kHz etc

    B
    basil1891
    Inspiring
    February 23, 2021

    @Roger5C34 ?

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    February 23, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Premiere Pro forum so that proper help can be offered.

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