Source monitor goes black; with sound

Question

All to frequently, while previewing media files in the source monitor, the monitor goes black, and all I get is sound.All I get when I click on clips; after this happens, is sound. lThis happens for no apparent reason and I haven't figured out how to fix it, short of shutting down. Any ideas?

John T Smith · Answer

Windows or Mac? If Windows...Do not count on Windows to be fully up to date when it comes to device driversGo to the vendor site to be sure you have an updated driver for your graphic adapterAlso check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html.nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us-for all Adobe programs use the STUDIO driver, not the GAMING driver-To achieve the highest level of reliability, Studio Drivers undergo extensive-testing against multi-app creator workflows and multiple revisions of the top-creative applications from Adobe to Autodesk and beyond.If you have a laptop you MAY also need to check for a laptop specific nVidia driver-SOME laptops require an approved driver from the laptop company, not nVidia.AMD/ATI Driver https://www.amd.com/en/support.Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Familyhttps://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/

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