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11 replies

Peru Bob
Community Expert
Community Expert
Nov 30, 2024 4:34 PM UTC

If using a wireless keyboard, check the batteries or change the channel.

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Inspiring
Nov 30, 2024 7:58 PM UTC

I have a wired keyboard! and why is there a keyboard, the button in the program does not work for me

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MyerPj
Community Expert
Community Expert
Nov 30, 2024 8:07 PM UTC

<<why is there a keyboard, the button in the program does not work for me>>

What does this mean Paul? What button is that?

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Adobe Employee
Nov 30, 2024 11:29 AM UTC

Hi Paul,

 

Sorry to hear about this. Let us know the version of Premiere Pro that you are using & the system specs. Also, please share a screenshot of the Audio Hardware preferences window in Premiere Pro. We're here to help, just need more info.

 

Thanks,

Sumeet

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Inspiring
Nov 30, 2024 11:32 AM UTC

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