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11 replies

Peru Bob
Community Expert
Community Expert
November 30, 2024

If using a wireless keyboard, check the batteries or change the channel.

Inspiring
November 30, 2024

I have a wired keyboard! and why is there a keyboard, the button in the program does not work for me

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MyerPj
Community Expert
Community Expert
November 30, 2024

<<why is there a keyboard, the button in the program does not work for me>>

What does this mean Paul? What button is that?

Adobe Employee
November 30, 2024

Hi Paul,

 

Sorry to hear about this. Let us know the version of Premiere Pro that you are using & the system specs. Also, please share a screenshot of the Audio Hardware preferences window in Premiere Pro. We're here to help, just need more info.

 

Thanks,

Sumeet

Inspiring
November 30, 2024

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