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Participating Frequently
February 26, 2024
Question

Stability is at the lowest right now.

  • February 26, 2024
  • 30 replies
  • 1509 views

I don't know why, but over the past 2 years, Premiere Pro has been getting worse and worse at stability.

Now, every time I try to open a project, even with all resources on an SSD, Premiere is still laggy and, most of the time, would not even load a program or source monitor. Playback , even in HD, is impossible; now, every time I want to work on something, I have to delete all cache files just to get 30 minutes of less laggy workflow and then restart the whole process.

Then there are times when the media encoder or in-program premiere rendering would just stop for no reason and get stuck at a random point during the exporting and just stay there, with no warnings, no reports.

 

It cost a lot for your subscription. Fix the program.

My pc is i9 12900K with 3080 so don't say my pc is not enough.

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30 replies

Participating Frequently
February 26, 2024

Okay I understand, it gonna took some time to upload since where I live upload internet is limited. However I did try using Project Manager to copy all the files into another folder, then I tried opening and rendering again. The issue however, did produce a few more times, but then still be able to render the whole video. I try this method twice, once for a small demo, and another one I just did a few minutes ago. Both times acted the same way.

Bruce Bullis
Community Manager
Community Manager
February 26, 2024

>I don't understand by providing projects + media. Like you want me to send you the whole project or something?

That had been my plan. 🙂

You're seeing issues; we believe you. However, the information you've provided so far, has not been enough for us to be able to reproduce the behavior you've described. We want to help! Not every user is seeing those issues; we have some hope that we can provide some specific guidance about what's going on.

 

So, yes: The best way to drive action against any report issue is to provide files and instructions which, when followed, reliably reproduce the problem you're describing. 


Participating Frequently
February 26, 2024

Sorry I don't see any email for a private link.

I don't understand by providing projects + media. Like you want me to send you the whole project or something?

Basically I just open a normal project, create a sequence 1920x858 24fps. Then importing normal H264 video sources, no raw videos, a few 10bit color files but not much, when I try rendering for the first time it did not work, still the same problem here. I tried updating NVIDIA driver but still not rendering.  There's one point I got kicked out of my Adobe license by some nvidia driver update that cause windows firewall to block Creative Cloud, I have resolved that. But in conclusion, I have been experiencing low stability and performance since the start. Recently I've switched from Pr to Davinci Resolve and I have never got a problem, but since I need after effect for this project I edit in PR to use AE Comp replacement so I download the latest version and the beta version from creative cloud.

Bruce Bullis
Community Manager
Community Manager
February 26, 2024

Thanks for the additional testing! 

As before: If you can provide necessary projects+media, as well as (important!) step-by-step instructions that reliably reproduce the behavior, we'd be happy to pursue it further.

 

Seems like you can reproduce the issues; I've emailed you a link to some private upload space.


Participating Frequently
February 26, 2024

For another excample, I'm at different location on timeline but preview still stuck on one frame from another location.

Participating Frequently
February 26, 2024

Update, I forgot to turn on videos because I can't play to hear audio for editing, but still after turning on video preview playback still not working

Participating Frequently
February 26, 2024

Well that's not working anymore. As you can see here, there's no preview no matter what I try. I even render all the AE comps to replace but still not working.

 

Bruce Bullis
Community Manager
Community Manager
February 26, 2024

Based on the details you've provided, it sounds as though PPro's having a rough time with the media you're using. 

Confirming: Deleting cache files results in a few minutes of unimpeded editing? 


Participating Frequently
February 26, 2024

There's nothing specific, all I was doing was opening and importing simple video sources. No fancy effects, just simple cuts and some After Effects comps but still it's not the problem because when I'm rendering Pr or ME just randomly stuck at different points. I can't playback to edit, I can't preview source monitor normally, basically I have to edit based on what I'm imagining. The sequence resolution is 1920x858 so nothing too heavy like 4K and program preview never smooth even less than 1 second. My pc can edit 4K+ smoothly on Davinci Resolve.

 

Bruce Bullis
Community Manager
Community Manager
February 26, 2024

If you'd like to provide specific issue reports (with instructions that reliably reproduce the problem), we'd be happy to try to help.