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dominique_lovelynn
Participant
December 28, 2019
Answered

STARTING FROM SCRATCH WITH PREMIERE PRO

  • December 28, 2019
  • 2 replies
  • 1831 views

I am very new to the program and made some mistakes in regards to making proxies and trying to make my footage playback smoothly. Now when I have my video displayed in the upper right panel, there is a box around my video. So now I'm trying to start from scratch and erase all program adjustments I've previously made. I've tried restarting premiere pro as well as uninstalling and reinstalling it. But nothing seems to work. Any advice?

This topic has been closed for replies.
Correct answer MyerPj

You probably have a mismatch in the aspect ratios. What is the resolution of your video. Typically it would be 1920x1080 or 3840x2160 (4k). Both work well with 720p (1280x720) proxies. Make sure you are using a Cineform or ProRes proxies, not h.264.

 

Let us know about your footage.

 

2 replies

K
Kulpreet
Participating Frequently
December 28, 2019

Trash the preferences and relaunch program.

What exactly is not working? Are you not able to import footage or is it the playback?
Share more details and if possible, attach a screenshot. 


-KS

MyerPj
Community Expert
MyerPjCommunity ExpertCorrect answer
Community Expert
December 28, 2019

You probably have a mismatch in the aspect ratios. What is the resolution of your video. Typically it would be 1920x1080 or 3840x2160 (4k). Both work well with 720p (1280x720) proxies. Make sure you are using a Cineform or ProRes proxies, not h.264.

 

Let us know about your footage.

 

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