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K
karene71371530
Participant
September 24, 2017
Answered

Story deleted my offline file. How can I get it back.

  • September 24, 2017
  • 1 reply
  • 466 views

Story replaced my offline script with a blank one. How can I get it back.

Please Help.

    This topic has been closed for replies.
    Correct answer nehgupta

    Hi Karene71371530,

    Your work should be present in one of the previous versions.

    Please perform the following steps to access the previous version :

    • Open the document in desktop app or https://storyclassic.adobe.com
    • Open View menu and choose ‘History’ option.
    • Double click on previous versions to open (version name like V<number>_OFF_<script-name>).
    • Review the previous version and click on the “Make Latest” button to make that older version as the current version of the document (Make latest option will be present in the upper right corner of the script).

    Hope it helps!

    Thanks,

    Neha Gupta

    1 reply

    N
    Adobe Employee
    nehgupta
    Adobe Employee
    October 3, 2017

    Hi Karene71371530,

    Can you please share the email address using which you logged into the Adobe Story? Also, share the script names for which you are looking for a backup.

    Thanks,

    Neha Gupta

    K
    karene71371530Author
    Participant
    October 3, 2017

    Sent you a message with the info

    N
    Adobe Employee
    nehguptaCorrect answer
    Adobe Employee
    October 10, 2017

    Hi Karene71371530,

    Your work should be present in one of the previous versions.

    Please perform the following steps to access the previous version :

    • Open the document in desktop app or https://storyclassic.adobe.com
    • Open View menu and choose ‘History’ option.
    • Double click on previous versions to open (version name like V<number>_OFF_<script-name>).
    • Review the previous version and click on the “Make Latest” button to make that older version as the current version of the document (Make latest option will be present in the upper right corner of the script).

    Hope it helps!

    Thanks,

    Neha Gupta

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