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Participating Frequently
February 26, 2025
Question

Strange bug when zooming in and out of timeline

  • February 26, 2025
  • 2 replies
  • 577 views

On the latest version of Premier Pro Beta 26.5 and also version 25.1 On the public release,  I'm getting a strange bug that happens completely at random, And is not present at all on version 25.0

 

While editing I've noticed several times  during playback when I am zooming in or out of the timeline A ripple delete will happen and completely remove some of my clips From where my playhead is currently at, Also when this happens strangely enough it will start playback over from the beginning of the time line Even though I do not have that setting on. this is messed up my entire morning dealing with this issue, ended up just going back to version 25.0 to finish which worked fine.

 

Nothing has changed as far as my setup goes been using the same settings and same keyboard shortcuts for years now. Seems to be only related to the latest version of premiere pro. Just thought I would put this out there and maybe it could be looked into for a possible fix and future releases thanks..

 

Windows 11 pro 24h2

Z790 motherboard with latest biso

CPU 14900 K

GPU 4090

Ram 64GB DDR 5. 5600 cl 30

5 SSDs Samsung 980 pro

2 replies

Participating Frequently
February 26, 2025

I haven't tested this in a full edit yet but this seems to have worked when I just tried it but like I said before it would be completely random. Maybe some settings got corrupted from going version to version because I don't currently run any plugins

jamieclarke
Community Manager
Community Manager
February 26, 2025

Hi @Robert23255231ola3 -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.

 

Can you try and hold down "SHIFT" while launching Premiere and check the boxes

"Reset app Preferences" (Backup preferences before doing this)

"Reset Plugin Cache"

 

Let us know if that helps your issue.

 

Participating Frequently
March 6, 2025

Well unfortunately it seems to reappeared. It will literally ripple delete right where the playhead is, trying to work like this is driving me crazy. It's also going back to the start of my timeline after I hit the space bar and it will cause it to delete of my current clip. It does not do this on version 25.0

Participating Frequently
March 6, 2025

Also have noticed when this occurrence does happen and it doesn't happen the whole time I am working.. it does not register that anything happened in the history tab which leads me to believe this is some kind of software glitch