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Participant
June 9, 2024
Answered

strange problem with premiere Pro and corrupting my footage.

  • June 9, 2024
  • 1 reply
  • 581 views

 Hello everyone, sorry to bother you, but I encountered a strange problem with premiere Pro and corrupting my footage. It works perfectly fine on my camera. I play the file on my MacBook and it works fine until I put it in Premiere Pro then it gets all glitchy and then I’ll watch it back the file and then the file is now laggy but still perfectly fine in my camera. unsure what to do and what’s causing this! Things I tried to do fix it but unfortunately didn’t. 

 

Trying a different Sd card

Switching camera

Deleting my media cache 

Changing frame rate

Restarting my PC

Changing video quality playback

And uninstalling and reinstalling premiere pro

It dose work on my gaming pc but not my new M3 chip mabook pro!

 

Any help is appreciated a lot!

This topic has been closed for replies.
Correct answer Caleb36233651aje6

Hello thanks for help! I figured it out, I was using a usb stick and not the deditcated SD card port when I did that it seem to fix it. sorry for the incovenience, I am new to Macbook and Premiere pro.

1 reply

R Neil Haugen
Legend
June 9, 2024

You didn't add the necesary information to really understand what's going on. Troubleshooting requires knowledge.

 

What's the OS/CPU/RAM/GPU of that laptop?

 

What's the media the camera is making ... format/codec? In specifics. Install the free MediaInfo utillity, then drag/drop the file onto that applet's icon on your desktop. When it opens, go into "Tree View" ... make a screen grab, and drag/drop that onto the text reply box so the image just appears in your post, and we don't have to click to see it.

 

I'm guessing that it's a long-GOP format/codec issue, and your laptop doesn't have the juice to play it back in PrPro. Understand, an NLE like PrPro takes a lot more hardware than a simple video player.

 

A player just plays back one file without any other computing overheard. An NLE is designed to grab bits & pieces of clips from all over the storage, butt them together on  a sequence, and apply effects to the image. That's a ton more load.

 

Everyone's mileage always varies ...
Caleb36233651aje6AuthorCorrect answer
Participant
June 9, 2024

Hello thanks for help! I figured it out, I was using a usb stick and not the deditcated SD card port when I did that it seem to fix it. sorry for the incovenience, I am new to Macbook and Premiere pro.