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kbell33
kbell33
Participant
July 24, 2026
質問

Stuck on "Creating Captions"

I cannot escape the Creating Captions screen that never seems to load. I’ve cleared my cache, changed the cache locations, used older and the most up to date versions of Premiere Pro. I’ve reset scratch disks. I’ve created new projects and new sequences. Nothing is working. The transcript is there. It just will not generate captions for me at all. No matter what preset I use, it will not generate. This started out of nowhere and didn’t have any issues on previous clips from the same source.

 

    返信数 1

    K
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    July 24, 2026

    Hi kbell,

    Thanks for the report. Since the transcript has already been generated, it sounds like the issue is occurring specifically during caption generation.


    Could you let us know:

    • Your Premiere Pro version.

    • Your operating system.

    • Whether this happens in every project or only this one.

    • Whether you're able to generate captions from a short test sequence in a new project.


    Also, if this started suddenly without any workflow changes, let us know what (if anything) changed on your system before the issue began. That information will help us narrow down whether this is project-specific or a broader issue.

    Thanks,

    Kevin

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