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Participant
July 23, 2023
Question

Stuttering after rendering video dlog

  • July 23, 2023
  • 3 replies
  • 1245 views

I created a sequence in Premiere Pro using DJI Mavic 3 Dlog footage, got it cleaned up and looking sharp. I have audio to go with and video playback at 1/2 is smooth as glass. So I export to 4k as shot. Go to play it on my PC and it stutters horribly. The audio does not but the video does. This is my first time using DLog footage as I wanted a more deeper contrast and cleaner look and it's also the first time this has happened. All my other projects recorded in non Dlog renders perfectly fine. Any help would be wonderful. 

 

I have 5950x AMD running at 4.8 max

3080ti 12GB EVGA 

32GB Corsair RGB Pro 3200mhz

Gen4 M.2 SSD

3 replies

Inspiring
March 5, 2025

Has anyone solved this?

I have edited many 4K Dlog files in Premiere. Only recently has this problem started. I am experiencing very much the same problem. I could playback and scrub in Premiere at full res with no problem. Then about three weeks ago Premiere would not playback or scrub through these files. And the exports show up the same issue as above. I have noticed that the Bit Rate of the failing videos is about half that of the ones that play fine.

UPDATE: 

I think I've fixed it. I had located the Media Cache Database in the same temporary folder as the Media Cache. Moving it to a different folder seems to have completely fixed the issue.

Kartika Rawat
Community Manager
Community Manager
July 25, 2023

Hi David28136002m997!

Thanks for providing a detailed post. Can you share some sample files with us to test? https://helpx.adobe.com/in/creative-cloud/help/share.html

 

Let us know.

Kartika

Participant
July 25, 2023

https://1drv.ms/v/s!AvG6_Zu1HAAtiPJYcJtRegGdjSsiPg?e=QfKDmj

 

This is an unaltered, un converted DLog video that I used to create my video, I have several but they all do the same thing. They will playback in windows just fine, but when used to create my video in Premiere the render prod of it stutters bad.

 

Please let me know if there is anything else you need. 

caroline_edits
Community Manager
Community Manager
July 25, 2023

Thank you so much for the sample clip! We will send this to our color engineers to see if the color space could cause a lag after export. To clarify – when you play the footage back inside Premiere, it plays back smoothly, correct? The lag only appears after you export it? 

Participant
July 23, 2023

As you all would probably want an example here is the one that doesn't work and the one that does

 

Doesn't work

https://youtu.be/QeYHBNNkzRQ

 

Does work both 4k 60fps

https://youtu.be/pGi0KNnhl80