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jordhof
Participant
December 7, 2018
Answered

Subtitles/Captions Position Changes when Queued to Media Encoder

  • December 7, 2018
  • 1 reply
  • 251 views

Something I'm noticing that just started happening.

I have a video all set for export. SRT file is brought in and positioned with Effect Controls.

If I export straight from Premiere, it's fine everything stays where it should.

When it's sent to media encoder, i can see in the preview that my srt is shifting over to the left a lot. I let it export and checked it once it was done. The subtitles shifted like it shows in the preview window.

I've been doing this exact workflow for a while and now this is just starting to happen.

My workaround has been just exporting one-by-one. I have so many to do though I can't keep going on like this.

Any help is greatly appreciated.

This topic has been closed for replies.
Correct answer jordhof

My Project had the Renderer set to GPU Acceleration CUDA and in Media Encoder it is set to Mercury Software Only. Once I set my project to Software Only the problem was fixed.

1 reply

jordhof
jordhofAuthorCorrect answer
Participant
December 7, 2018

My Project had the Renderer set to GPU Acceleration CUDA and in Media Encoder it is set to Mercury Software Only. Once I set my project to Software Only the problem was fixed.

Stan Jones
Community Expert
Community Expert
December 8, 2018

Thanks for reporting the workaround.

I don't see why it would matter; I'll try a test if I can.