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T
tryingtoeditafilm99
Participant
February 18, 2018
Question

Switching to effects tab, or sometimes an other tab, will close all the panels and give me a gray screen.

  • February 18, 2018
  • 2 replies
  • 262 views

Hello,

Everything was working fine and a few days ago, my premier pro started crashing when I would click on the effect tab. It just closes all the panels and the screen is gray. I tried reading on forums and I tried going in windows and resetting layout. When I did that, the effect tab worked and then the sound tab was crashing. I didn't find any clear way to fix this.

I tried uninstalling it and it is also updated.

I have a project due in 10 days and I am freaking out!

Please help me!!

Thank you !!

This topic has been closed for replies.

2 replies

stefan_gru
stefan_gru
Inspiring
February 21, 2018

Tryingtoeditafilm99: What size monitor are you using? What OS and what version of Premiere Pro? I have noticed this but only when I'm using a very wide monitor, not my smaller MacBook Pro screen. (I'm on macOS 10.12.6 using Premiere Pro 2018, 12.0.1.) Usually Window > Workspaces > Reset to Saved Layout does the trick; or else select the workspace from the Workspaces menu directly rather than clicking the workspace name in the top bar.

M
Meg The Dog
Inspiring
February 18, 2018

When the you get the grey screen, go to the menu Window > Workspaces > Reset to Saved Layout.

MtD

T
tryingtoeditafilm99Author
Participant
February 18, 2018

As I wrote in my post, I tried that and It just made another tab have the same problem.

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
February 18, 2018

Hit the Reset to Save Layout a couple of times.

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