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WhiteHaired_
Participating Frequently
October 6, 2021
Question

system compatibility report on launch - troublshoot won't work

  • October 6, 2021
  • 1 reply
  • 402 views

So I'm getting the System compatibiliry report on launch, saying my Intel graphics have an unsupported video driver.

idk why it matters because I have an AMD R9 290X.

Troublshoot said to reinstall the intel driver but it won't work because the installations says I don't meet the requirements (probably because it's disabled).

What do I do with it? everything else is up to date.

 

 

 

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1 reply

Ann Bens
Community Expert
Community Expert
October 6, 2021

Your machine does not meet minimum system requirements.

Your Intel is most likely obsolete, hence the error message.

Disable Intel in the bios if possible.

Adobe Premiere Pro CC System Requirements

WhiteHaired_
Participating Frequently
October 6, 2021

But I have a GPU wdym by I don't meet the system requirments? you mean the intel graphic is obsolete or the cpu? because it's 4th generation?

Ann Bens
Community Expert
Community Expert
October 6, 2021

Please write in plain English. Do not use chat language.

Premiere does not support a 10 year old GPU which is part of your CPU.