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Participant
August 25, 2023
Question

system crashing

  • August 25, 2023
  • 1 reply
  • 142 views

 I am currently using premiere pro on my windows pc and get random error of video memory management internal(bluescreen) and the whole system crashes and restarts. This only happens while I use premiere pro.
Also it happens while I start a new project and as soon as I starting importing clips to the project same error happens. 

PLEASE HELP

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1 reply

Community Manager
August 25, 2023

Hi dhruti2624328133k7,

 

We're sorry to hear about this. Let us know the version of Premiere Pro that you are using & the system specs (OS version, CPU, GPU & RAM). 

 

Thanks,

Sumeet