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Elián5FD1
Participant
January 29, 2021
Question

System memory problem in adobe premiere pro

  • January 29, 2021
  • 1 reply
  • 381 views

I have a problem with premiere, I get a warning that says the following, low level exception occurred in: imported MPEG, I think it is the system memory but I do not know how to solve it

This topic has been closed for replies.

1 reply

J
Community Expert
John V KnowlesCommunity Expert
Community Expert
January 29, 2021

Hello,

Can you provide more details about your system, verssion of Premiere, and the exact type of media file you are trying to import? We need a bit nore information to help you. Often times this error can be resolved with a version update or else the media you're trying to import is not a compatible format.

WM

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M
Michael Grenadier
Legend
January 29, 2021

as John requestsed, Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and your source properties and sequence settings.  Not sure why you think it's a memory issue but you might tell us what your preferences: memory settings are.  If you don't have sufficient memory reserved for your operating system, you can have issues.

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