Team Projects Disconnected

Forum|Forum|9 months ago
June 18, 2025
3 replies
306 views

Hello - Is there an issue with Adobe's Cloud servers today? My editor and I have been collaborating on a Team Project for weeks, and suddenly this morning when I open Premiere it tells me I am Disconnected - I've tried opening other team projects, rebooting computer, and uninstalling and reinstalling Premiere. No dice. I appear to be the only person in our office having this issue 😞

Currently using v24.6.5 on MacOS 15.5

Others

kglad

Community Expert

sign out and then sign back in to your cc desktop app

P

Patrick-KeeganAuthor

Participant

I appreciate your assistance - I have tried that several times. I have logged in and out of CC, I have shut down the computer, rebooted the software, installed and uninstalled applications. I cannot access Team Projects on my regular computer, and I cannot access it on any other system in the building. I can login, I have no other issues, I can install apps, I can install updates for applications I don't use ... but Team Projects will not "switch on" so to speak 😞

kglad

Community Expert

then there may be a problem on adobe's end.

P

Patrick-KeeganAuthor

Participant

Unfortunately, restting app CC app doesn't work - I tried a different edit suite and got the same issue.
I cannot open existing Team Projects or create a new one:

kglad

Community Expert

reset your cc desktop app.

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