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Participant
June 22, 2023
Question

TEXT PANEL BUG! - Unresponsiveness

  • June 22, 2023
  • 1 reply
  • 160 views

Text panel becomes non-responsize.

This has happened multiple times to me in the past couple weeks and haven't reported it as I figured it would become fixed in an update by now. 

 

I am able to edit transcription however I am unable to:

-click the different sub panels (captions/graphics)

-create captions

-press the three dots

 

In previous cases I would just close and reopen the project a couple times until it responds again. Currently working on a project and I have closed and reopened 5+ times and all of the buttons within the text panel are still non-responsive. 

 

*My Premiere is updated to the latest version: 23.5*

HOWEVER this problem started happening as soon as I updated to the version where source clips became able to transcribe in the background

 

Very annoying problem.

 

Anyone with a similar experience?

Anyone with a fix?

 

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1 reply

Stan Jones
Community Expert
Community Expert
June 23, 2023

@Jack276899440ium,

 

Sorry you did not get a response sooner.

 

I have not experienced these problems in either 23.4 (the version that introduced source clip transcription) or 23.5. And I don't recall anyone else describing this particular problem.

 

I would try resetting the workspace(s) you reusing. Then resetting preferences and clearing the cache. In the newest versions, you get a popup for the latter two if you just hold shift when starting PR.

 

Stan