Text randomly doesn't update after editing transcript

UPDATE: It seems that it only happens when I hit backspace to do a ripple delete, but it doesn't always happen.

Noob here and I am currently having this problem. My recordings are 30-45 minutes long and I edit the transcript in the text pane. Every once in a while, the edits I make in the transcript do not stick - the text goes back to the original as soon as I exit the edit mode. Closing the project and reopening it does not fix the issue. The only fix I've found is closing/reopening the app. I haven't figured out what it takes to reproduce the problem; seems to be random. Thanks.

• Adobe Premiere Pro version number: I'm not sure if this helps, but my Help/About screen is blank. I installed it on another station and it's 25.0.0 build 61
• Operating system - Windows 11 Pro 23H2
• System Info: CPU, GPU, RAM, HD:

  • CPU: Intel(R) Core(TM) i9-9900 CPU @ 3.10GHz

  • GPU: Name Intel(R) UHD Graphics 630

  • GPU driver: Intel 27.20.100.8783

  • RAM: 64.0 GB

  • Hard Drive: 930.27 GB (system), 2.73 TB (data)

• Video format: mp4 file from Riverside.fm
• Workflow details: Not sure what this means. I made a sequence and editing the transcript there.
• Steps to reproduce - (Very important!): Wish I could tell you. Seems random.
  
• Expected result - Transcript should remember the text I typed.
• Actual result -  Transcript reverts to original text.

(I also posted this in https://community.adobe.com/t5/premiere-pro-discussions/performance-issues-editing-transcripts/m-p/14805167#M518217)

Another quick update:

I've just had this happen again on a totally different project. This project was created in 24.3.0, is nothing to do with the other project, and uses mp4s generated in AE - it's an animation project.

I had edited 5 or 6 of the transcription sections fine, but then it stopped letting me double click to edit. I clicked the pencil icon to edit the text, and it would let me amend the text, but as soon as I clicked away, they'd revert - as before.

I saved the project and opened and converted it to version 25.0.0, and hey presto, I could edit Transcript text... for a couple of minutes... until exactly the same bug happened again.

This time it's slightly different, though. It seems that only one of the generated transcripts is affected - I can edit the others. For this one, it seems to have replicated a whole paragraph of the transcript, so it's repeated twice. Obviously, I don't want that. But it won't let me delete the repetition - it just reverts whatever I do to its generated transcript. But only on that transcription - I can edit the others.

@steveignite @Onkel J 

Thanks for posting.

@mattchristensen 

Stan

Update: I my external SSD with the project from my mac to my pc that has a fresh PP install. The issue was the same. I found a workaround though. I did a re-transcribe on the audio file. Hope this helps someone.

Hi Stan,

Sorry for the slow reply - holiday/vacation followed by catching up with projects that were behind because of holiday/vacation.

Hopefully this is what you're after:

General
Complete name : D:\Q3.MOV
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt 0000.00 (qt )
File size : 1.32 GiB
Duration : 4 min 11 s
Overall bit rate mode : Variable
Overall bit rate : 45.2 Mb/s
Frame rate : 30.000 FPS
Encoded date : 2024-02-27 10:41:46 UTC
Tagged date : 2024-02-27 10:45:58 UTC
Writing library : Apple QuickTime
com.apple.quicktime.make : Apple
com.apple.quicktime.model : iPhone X
com.apple.quicktime.software : 16.7.5
com.apple.quicktime.creationdate : 2024-02-27T10:41:46+0000

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings : CABAC / 1 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 1 frame
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 4 min 11 s
Bit rate : 45.0 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Rotation : 90°
Frame rate mode : Variable
Frame rate : 30.000 FPS
Minimum frame rate : 28.571 FPS
Maximum frame rate : 31.579 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.181
Stream size : 1.32 GiB (100%)
Title : Core Media Video
Encoded date : 2024-02-27 10:41:46 UTC
Tagged date : 2024-02-27 10:45:58 UTC
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Metas : 3,4,5
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 4 min 11 s
Source duration : 4 min 11 s
Bit rate mode : Variable
Bit rate : 96.0 kb/s
Channel(s) : 1 channel
Channel layout : M
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 2.84 MiB (0%)
Source stream size : 2.84 MiB (0%)
Title : Core Media Audio
Encoded date : 2024-02-27 10:41:46 UTC
Tagged date : 2024-02-27 10:45:58 UTC

Other #1
ID : 3
Type : meta
Format : mebx
Codec ID : mebx
Duration : 4 min 11 s
Bit rate mode : Constant
Title : Core Media Metadata
Encoded date : 2024-02-27 10:41:46 UTC
Tagged date : 2024-02-27 10:45:58 UTC

Other #2
ID : 4
Type : meta
Format : mebx
Codec ID : mebx
Duration : 4 min 11 s
Source duration : 4 min 11 s
Bit rate mode : Variable
Stream size : 742 KiB
Source stream size : 742 KiB
Title : Core Media Metadata
Encoded date : 2024-02-27 10:41:46 UTC
Tagged date : 2024-02-27 10:45:58 UTC

Other #3
ID : 5
Type : meta
Format : mebx
Codec ID : mebx
Duration : 4 min 11 s
Bit rate mode : Variable
Title : Core Media Metadata
Encoded date : 2024-02-27 10:41:46 UTC
Tagged date : 2024-02-27 10:45:58 UTC

I have the same problem. Not doing anything out of the ordinary as far as I know. I'm macOS Sonoma 14.6.1 and Premiere Pro v 24.6.1 (Build 2).

Steve,

MediaInfo is a popular app that gives a lot of info about files. This download link has all the platform options:

https://mediaarea.net/en/MediaInfo/Download

The "tree view" is the view that most often gives us the info we're looking for. Click "View" and pick "tree." lol.

Thanks for continuing to respond.

@mattchristensen 

Stan

To throw a spanner in the works, I'm not using multicam. Just a normal sequence.

The footage is from the client - so not sure what kind of camera they're using. Not hi-spec. Not sure what a mediainfo from the tree view means, but this is the properties of one of the clips:

Type: MPEG Movie
File Size: 104.22 MB
Image Size: 3840 x 2160
Frame Rate: 30.01
Source Audio Format: 44100 Hz - Compressed - Mono
Project Audio Format: 44100 Hz - 32 bit floating point - Mono
Total Duration: 00:00:19:06
Pixel Aspect Ratio: 1.0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None
Video Codec Type: MP4/MOV H.264 4:2:0
Variable Frame Rate Detected

Hi @JOHN MONDO, and @steveignite,

What kind of source footage are you working with? Can you do a MediaInfo screenshot of the tree view? 

Thanks,
Kevin