Skip to main content
OB2CUR3 YouTube
Participant
March 26, 2018
Question

The access to the graphic hardware application was blocked

  • March 26, 2018
  • 2 replies
  • 262 views

Hello, I just updated to Adobe Premiere cc 2018. And as I press the play in the timeline, my pc freezes. The cursor remains on the play button and is blocked. I can't do anything anymore, just turn it off. I can't find any solution to the problem. Somebody could help me? Thanks in advance.

This topic has been closed for replies.

2 replies

Legend
March 27, 2018

We'll need some details.  Use the guide below.

How To Ask For Help

Known Participant
March 26, 2018

I have the exact issue. The program locks- it won't even close and I have to CTR-ALT-DELETE to shut down.  I have been using Premiere CC 2018 for months with no issues but literally I had a snack this afternoon, came back to the computer and now the program is frozen as soon as I move in the timeline.

We are in the middle of a documentary and need a solution ASAP. Anyone?