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Participant
Sep 20, 2024 10:56 AM UTC
Question

The exported video freezes (only when I use dji Dlog M files)

Hello! I'm new to using this program. I've started shooting in Dlog-M with my DJI drone. However,  after I export the video, it doesn't play back; it's like a still image. Exporting files shot in normal mode works fine, with no issues. I've reinstalled Premiere Pro and the problem persists. Trying older versions also resulted in the same issue. Does anyone know how to resolve this? I suspect I need to adjust some settings. Currently, I'm using CapCut without any problems, but it's frustrating not being able to use Premiere.

 

5 replies

Participant
Sep 20, 2024 1:25 PM UTC

I attempted to use "Media Encoder" instead of the "Export" function, and it resolved the issue. However, I am not satisfied with this solution as I expected a more straightforward process. I already faced enough challenges understanding the Rec 709 format rather than the original color space, in addition to applying a LUT. Then, this export complication arose. The learning curve for Adobe Premiere Pro is proving to be quite steep.

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MarekMularczyk
Community Expert
Community Expert
Sep 20, 2024 1:37 PM UTC

Glad it's working for you now (although not as you would want it). Any more questions, let us know

  

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Adobe Community ExpertAdobe Certified Professional
MarekMularczyk
Community Expert
Community Expert
Sep 20, 2024 1:07 PM UTC

Try converting your footage to MOV

  

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Adobe Community ExpertAdobe Certified Professional
Participant
Feb 26, 2025 1:09 PM UTC

i use Media Encoder and convert to quicktime, and it works great! thank you

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Ann Bens
Community Expert
Community Expert
Sep 20, 2024 11:22 AM UTC

Might want convert dji footage to an edit friendly codec before bringing it into Premiere.

Just a reminder Premiere is not Capcut or v.s.

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