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xthemaedex
Participant
March 4, 2021
Question

the importer reported a generic error

  • March 4, 2021
  • 1 reply
  • 328 views

im trying to import my videos from premier pro to after effects and i get this error " the importer reported a generic " , for some of the videos it works but for some doesnt. ive checked and both programs are up to date. would be great if someone has a solution 

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1 reply

Jeff Bellune
Jeff Bellune
Legend
March 4, 2021

What are your export settings from Pr?

What file format?

What operating system?

Embedded screenshots of your export settings might help us.

 

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xthemaedexAuthor
Participant
March 5, 2021

im using OS, big sur 11.2.2

 

also i dont know if this make any difference but im using the option " replace with after effects composition "

Jeff Bellune
Jeff Bellune
Legend
March 5, 2021

That makes a big difference! 😀

 

You are trying to use Dynamic Link to send the footage to Ae. I've had good success with that, but my colleagues here on the forum recommend against it for reasons just like the problem you're having.

 

I recommend exporting from Pr to a digital intermediate. On your Mac, ProRes 4:4:4: in a Quicktime MOV wrapper should work well in Ae.

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